Sales and Admin Assistant

2 weeks ago

Melbourne, Victoria, Australia eXenet Full time $60,000 - $80,000 per year

THE OPPORTUNITY

Due to imminent growth and expansion in our client's business we are seeking a mature, experienced Sales and Administration Assistant to assist in the daily running of a modern self-storage facility in Abbotsford.  You will be needed from Monday to Friday and - occasionally - on Saturday. Initial training will take place in our client's Moorabbin facility after which you will assume responsibility for the site in Abbotsford. This role will suit a switched-on go-getter who loves dealing with people and relishes the challenge of growing their customer base.

WHAT WE OFFER

  • Secure long-term employment with a successful and growing business
  • A generous salary and very pleasant working conditions
  • The support of a small, friendly, dedicated team
  • Full training and opportunities for ongoing growth and advancement
  • Free onsite parking

WHAT YOUR DAY WILL LOOK LIKE

This is an interesting and varied role which will draw on your excellent customer service, admin and sales skills as you:-

  • respond to the needs of existing customers
  • handle all telephone, email and walk-in enquiries
  • liaise with customers and help them satisfy their self-storage needs
  • sign up customers, take payments and update customer records
  • ensure customer loyalty by offering exceptional follow-up service and support
  • take an active interest in securing new customers
  • be the face of the business by delivering friendly, flawless, customer care.

OUR IDEAL CANDIDATE:-

To be successful in this role you will need a range of practical skills and experience including:-

  • fast accurate typing
  • flawless written and spoken English
  • a clear, confident telephone manner
  • strong admin and computer skills including proficiency in Microsoft Office
  • experience in (or an aptitude to learn/use/update) our CRM software
  • although not essential, a background in real estate or property will be very highly regarded.

As well as the above, we are looking for a number of "soft" skills that will set you apart.  Thus you are:-

  • someone who likes to learn and take ownership
  • team-orientated with a strong sense of responsibility
  • someone with common sense, resourcefulness and initiative
  • someone who displays a strong attention to detail
  • an empathetic "people person" who prides yourself on delivering high quality customer care
  • someone with good problem solving and conflict resolution skills.

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