Infrastructure & Networking Officer

2 weeks ago

Canberra, ACT, Australia National Gallery of Australia Full time $90,000 - $120,000 per year

The IT Technician performs a critical role in maintaining essential IT infrastructure at the Gallery, including operating systems, applications, servers, email systems, laptops, desktops, software, printers, phones and support across common business applications (e.g. Microsoft 365 Suite) and Gallery specific business systems. The IT Team provides the full suite of ICT services to enable all Gallery staff to access our IT network. This includes the applications we manage on-premises and in cloud environments, and to enable reliable and safe devices for all staff to increase productivity and mobility.

As a small team, all staff manage multiple capabilities and responsibilities, providing you with the experience across all facets of IT Service Management, Infrastructure and Security. The position will participate in IT change management processes and will be an active member of the team for problem and issue management in the IT environment.

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