Practice Manager

19 hours ago

Manjimup Western Australia DNA Healthcare Full time $80,000 - $120,000 per year

Practice Manager – General Practice | Permanent Full Time | South West WA

A well-established, mixed-billing General Practice in South West WA is seeking an experienced and proactive Practice Manager to oversee daily operations, support their clinical and administrative teams, and help drive the continued growth of this respected community medical centre.

This role is ideal for someone who enjoys a mix of strategic oversight and hands-on operational leadership, and is looking to make a meaningful impact in a supportive regional GP environment.

Why You'll Love This Role

  • Permanent full-time role
  • Autonomy to influence systems, operations, quality and workflow
  • Supportive Practice Principal and cohesive team
  • Oversight of two co-located clinic sites within the South West region
  • Community-focused practice with a loyal patient base
  • Immediate start available

About the Practice This GP-owned practice delivers high-quality, mixed-billing care across two local clinic sites within the South West WA region. The practice is supported by a dedicated team of GPs, nurses, reception staff, and an engaged Practice Principal who values clarity, communication, and collaborative leadership. 

As Practice Manager, you'll hold a pivotal position shaping culture, service delivery and the overall patient experience.

Key Responsibilities People & Leadership

  • Lead and support the Office Manager, reception team, practice nurses and GPs (non-clinical matters)
  • Oversee recruitment, induction, training and performance management
  • Manage rosters, leave and Wageloch payroll preparation
  • Maintain strong communication and foster a positive team culture
  • Resolve staff concerns and encourage professional development
  • Coordinate staff meetings and ensure follow-through on action items

Operations & Governance

  • Oversee day-to-day operations across both practice locations
  • Maintain efficient appointment systems, billing flow and patient pathways
  • Ensure policies, processes and accreditation standards are met
  • Manage patient feedback, complaints and incident reporting
  • Support quality improvement and risk mitigation strategies

What You'll Need

  • Previous experience as a Practice Manager or senior medical practice administrator
  • Strong understanding of general practice operations and workflows
  • High-level financial management, budgeting and reporting skills
  • Experience with payroll legislation and HR processes
  • Excellent communication and leadership capability
  • Strong IT and systems competency
  • Professionalism, confidentiality and organisational maturity
  • Ability to build strong stakeholder and community relationships

Desirable

  • Experience with Best Practice (BP)
  • Understanding of MBS billing
  • Familiarity with general practice accreditation standards

Sound like you? Please get in touch:



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