Senior Associate, External Communications

Senior Associate, External Communications

Job number: 803942

Primary position location: VIC- Melbourne CBD

Category: Marketing, Communications & Corporate Affairs

Work type: Permanent Full time

Closing at: Oct :55 AEDT

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• Are you passionate about news and current affairs?
• Do you have proven media relations or external communications skills?
• Join us to make a positive difference for customers and communities.

Our people are customer obsessed. They prioritise the needs and satisfaction of the customer above all else. Our mindset fosters innovation and creates strong, lasting customer relationships as we strive to be the most customer centric company in Australia and New Zealand.

In the role of Senior Associate, External Communications, you will join Corporate Affairs Team that's focused on making a tangible difference to customers while keeping it simple.

Each day, you'll go above and beyond to:

Be part of a team of external communications professionals responding to and leading the news agenda, advising and executing on communications activity across the bank including different content formats on NAB News and social media content across Group channels.

• Support the planning, advice and execution of activities aligned to the Communications plan.
• Support media relations activities: executing proactive external (media) leadership communications and engagement plans, managing reactive media queries,
• Provide communications support and advice to key stakeholders including social content and speech writing.
• Support issues management, including regularly looking for ways to build trust in NAB, aligned with NAB's strategic ambition and why we are here.
• Bring creative ideas to the table: tap into current trends and deliver content that is engaging for different audiences, including colleagues and external audiences.

We're looking for the brightest to deliver the best for our customers. You'll need:

• Extensive experience in Journalism, Corporate Affairs, Public Relations, or Communications with accountabilities for media relations, leadership engagement, content creation and speech writing.
• A passion for news and digital media.
• Experience writing and editing of news and/or communications content
• An ability to manage and prioritize multiple briefs and stakeholders, while working in a dynamic, cross functional and collaborative team environment.
• Copy writing skills: you create content with flair, you know how to find and tell a great story, and you create content well under pressure with tight timelines.
• Social media skills: you are a social media native and intuitively understand what makes great social content.
• Measurement skills (across media, digital or marketing), including how measurement can inform strategy, planning and execution.
• Stakeholder engagement skills: including demonstrated ability to negotiate and influence internal stakeholders.
• Sound understanding of the political, economic and external environment, and how that impacts communications strategy.

A diverse and inclusive workplace works better for everyone

We know that our people make us who we are. That's why we have built a culture of equity and respect – where everyone feels valued and appreciated for being their authentic selves. In partnership with our multiple Employee Resource Groups (ERGs) we continue to foster an inclusive environment, where all NAB colleagues' unique backgrounds and identities are understood, respected and celebrated. We are committed to providing an environment where you can work your way.

For details on the recruitment process, and accessibility, please visit To discuss adjustment requirements, please contact the NAB Careers team, via (please reference job number) or visit our Careers page through the link above for other contact options.

Join NAB

If you think this role is the right fit for you, we would love to hear from you. Please note candidate screening and interviews may be conducted prior to the closing date of the job advert. Unsolicited CVs from agencies will not be accepted.