Administration Trainee

Position Vacant

Administration Trainee

12-month Fixed-Term Full-time (8.00 am pm, Monday to Friday)

Commencing 12 January December 2026

Position Summary

The Administration Trainee provides general support to the School's administration team, undertaking a nationally

recognised Certificate II or III in Business Administration, developing practical administrative and customer service

skills in an educational environment under the guidance of the Business Manager, demonstrating a positive

attitude, willingness to learn, and commitment to the School's Anglican ethos and child protection policies.

Selection Criteria

SC1 Commitment to Learning and Developing Administrative Skills: Demonstrated willingness to learn and

apply new knowledge while undertaking a Certificate II or III in Business Administration. Ability to follow

guidance, take initiative when appropriate, and develop practical skills in office practices, customer service,

and administrative support within a school environment.

SC2 Communication, Organisation, and Professionalism: Strong written and verbal communication skills with a

positive, approachable, and professional manner. Ability to manage tasks with attention to detail, maintain

confidentiality, and contribute effectively to a team while providing courteous and reliable support as the

first point of contact for staff, students, parents, and visitors.

Applying for the Position

Pre-employment checks form part of the appointment process and cover such matters as Student Protection,

Workplace Health and Safety, School Procedures and Policies etc. Further information about these policies and

procedures is available on the School's website.

The St Luke's Anglican School Staff Recruitment and Selection Policy and the Staff Conduct - Guidelines and

Expectations Policy apply to this position.

Applicants should apply by submitting an application, which clearly provides details on each of the following:

• Your Resume: Please provide a copy of your resume (maximum 2 pages) outlining your education, any

work or volunteer experience, and skills that show how you could contribute to this traineeship.

• Optional Video Introduction: We encourage you to upload a short video (maximum 2 minutes) to

introduce yourself and share why you're interested in the traineeship at St Luke's Anglican School, and

what excites you about starting your career in administration.

Please submit your application via email to:

Applications close at 10.00 am Tuesday 4 November 2025. The closing date may be reduced or

extended as determined by business needs.

Administration Trainee

Position Summary

The Administration Trainee provides general support across the School's Administration team while undertaking a

nationally recognised Certificate II or III in Business Administration. Under the guidance of the Business Manager

and working alongside a supportive team, the trainee will develop practical administrative skills and contribute to the

efficient and professional operation of the School's front office.

This role is designed to support a learning journey, with on-the-job experience complementing formal training. The

Administration Trainee is expected to demonstrate a positive attitude, a willingness to learn, and a commitment to

developing core office and customer service skills in an educational environment. All staff at the School are

required to support the Anglican ethos and demonstrate a commitment to the safety and well-being of children and

young people in line with child protection legislation and School policies.

Key Responsibilities

General

• Provide professional, friendly, and courteous assistance as the School's first point of contact
• Manage initial phone and in-person enquiries from members of the community, staff, students and/or

parents

• Perform general reception duties and refer enquiries to the appropriate team member or department
• Assist with photocopying, filing, scanning, and other routine administrative tasks
• Support the administration team with the day-to-day operations of the School office
• Reconcile and record cash receipts at the end of each day under supervision.

Office Operations

• Conduct internal and external errands as required (e.g., post office runs, bank drops)
• Assist with incoming deliveries and mail processing
• Maintain tidiness in shared office areas, including the administration kitchen and workstations
• Monitor and order office, stationery, and kitchen supplies as needed.

Traineeship Participation

• Actively work towards completing a Certificate II or III in Business Administration during the traineeship

period

• Apply knowledge and skills gained through formal training to workplace tasks and activities
• Participate in regular monitoring, feedback, and development sessions as part of the training plan.

Relationship Management and Additional Support

• Build and maintain strong relationships with staff across all areas of the School, including the Senior

Leadership Team

• Actively participate in projects where requested, contributing meaningfully to team discussions and

meetings

• Demonstrate a clear understanding of the roles and responsibilities of the key personnel supporting the

Executive's initiatives

• Welcome and assist visitors and guests on behalf of the Business Manager and the wider administrative

team as required, ensuring a professional and warm reception.

Knowledge and Experience

• Basic understanding of office practices and computer literacy (Microsoft Word, Excel, Google Workspace)
• Ability to quickly learn new systems and processes
• Previous customer service or administrative experience (desirable but not required).

Skills and Attributes

• Positive, friendly, and approachable demeanour
• Strong attention to detail and pride in completing tasks accurately
• Impeccable written and verbal communication skills
• Eagerness to learn and develop practical administrative skills
• Ability to organise and prioritise tasks with guidance
• Reliable, punctual, and professional in presentation
• Willingness to work collaboratively and take initiative when appropriate
• Ability to handle confidential or sensitive information with discretion.

Education / Professional Qualifications

Essential

• Enrolment in a Certificate II or III in Business Administration
• Current Working with Children Check 'Blue Card' or exemption notice
• Completion of Year 12

Desirable

• Current First Aid, CPR certificate

General Terms of Appointment

• Be supportive of the Anglican Ethos of the School
• Support the Strategic Plan and the School Improvement Plan
• Demonstrate loyalty, confidentiality and support for the Principal and the School at all times
• Maintain professional presentation and communication
• Take full responsibility for compliance with the Staff Conduct - Guidelines and Expectations Policy
• Take full responsibility for compliance with the Our Commitment - Creating Environments for Children and

Young People to Thrive (ASC Code of Conduct)

• Take full responsibility for compliance with all school policies and procedures
• Uphold the School values of Faith, Performance, Honour

Immediate Supervisor

Business Manager

Key Relationships

• Effective working relationships with the Principal, the Executive and Senior Leadership Team
• Internal and external liaison with all staff, students/children, parents and various other stakeholders

such as external providers.

The role statement is a guide only and is not intended to be an exhaustive list of duties attached to this position.

They may also vary over time to reflect the changing needs of the School. Employees may be required, from time to

time, to undertake duties that are outside their usual role or area of speciality, but within their skills, competency,

and capability. Role Statements are reviewed annually, in line with the requirements and changing environment of

the School.

Approved By Date of Approval Previous Version Date of Approval

Principal September 2025N/A N/A