Customer Service

4 days ago

Rockdale New South Wales, Australia Master Australia PL Full time $45,000 - $60,000 per year

About the role

Join our established team as a full-time Customer Service & Data Entry Clerk at Master Australia in Rockdale NSW. In this critical role, you will be responsible for providing customer support and accurately inputting data to ensure the smooth running of our operations.

What you'll be doing

  1. Accurately entering customer information and orders into our database
  2. Answering phones and responding to basic customer inquiries
  3. Invoicing and some basic accounts receivable
  4. Coordinating equipment maintenance schedules and requests
  5. Maintaining detailed records and updating customer accounts as needed

What we're looking for

  1. Previous experience in a customer service or data entry role
  2. Strong verbal and written communication skills with the ability to liaise effectively with customers
  3. Excellent data entry and attention to detail skills
  4. Proficient in using computer software such as Microsoft Office
  5. A positive, friendly and helpful attitude with a commitment to providing high-quality service

What we offer

At Master Australia you will be joining a small and dedicated team with an emphasis on customer support. In this role, you will have the opportunity to work in a quiet environment with a supportive team. We are proud of our long staff retention and we will train into our range and our systems. Hours are 8am to 4pm Monday to Friday.

About us

Master Australia is a leading provider of industrial and commercial cleaning equipment, serving customers across Australia for over 35 years. We are committed to fostering a collaborative and inclusive workplace culture, where our employees can thrive and contribute to our continued growth.

If you're excited about this opportunity and believe you have the skills and experience to excel in this role, we encourage you to apply now.

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