Relationship Manager

Let's talk about the role

Do you have a drive for success? Are you excited by a fast-paced role? And do you have a competitive streak you are looking to unleash? Then look no further

With Consumer Asset and Personal Loans a huge area of growth for Latitude Financial, we are continuing to grow our 3rd party broker channel rapidly and introduce new products and customer solutions. We are looking for an adaptive and motivated person to join our team.

The Broker Relationship Manager is responsible for growing their portfolio by establishing and maintaining relationships with brokers in QLD and supporting them with the distribution of Consumer Personal and Asset Loans.

While this role is focused on consumer lending, we strongly encourage candidates with existing relationships/experience in Residential Home Loans and/or Commercial Lending to apply. Your understanding of credit policy, structured finance solutions, and navigating broker channels will provide a strong foundation for success in this space. If you've previously worked in mortgage or commercial lending and are looking to broaden your lending career, this is a great opportunity to pivot and grow with a leading fintech lender.

This role will work closely with our State Manager to support the development of partnerships with Latitude's key aggregators, while building relationships with our internal stakeholders across Latitude's Consumer Asset & Personal Loans Assessment, Underwriting, and Settlements teams. Supporting positive customer and broker loan application outcomes.

Your responsibilities:

• Identify, develop, evaluate and pursue leads and opportunities to maintain a continuing application pipeline of current and future prospects.
• Build and strengthen relationships with brokers who distribute personal and motor loans.
• Leverage your existing relationships in home loan or commercial lending to help brokers diversify their offering in unsecured lending products.
• Establish strategic territory plans to achieve and exceed growth and volume targets.
• Deliver presentations to third parties highlighting our products and capabilities.
• Support training and accreditation of new brokers.
• Commit to business objectives, driving results through collaboration, problem solving with our sales and support teams, and actively managing your sales pipeline.

You will be supported by an energetic long serving team, a leader who cares about their people, and an organisation who value the broker relationship.

Let's talk about you

Someone who is enthusiastic, a self-starter and has a "nothing is too much trouble" attitude. You'll be on the road, managing your own schedule/visits and driving relationships.

Ideally, you will bring:

• Experience in senior B2B sales within the broking industry or similar will be highly regarded.
• Understanding of consumer finance, specifically personal loans and asset finance.
• Experience in Residential Home Loans and/or Commercial Lending through broker or aggregator channels. A working knowledge of NCCP, lending compliance, and responsible lending principles will be highly valued.
• Knowledge of credit underwriting practices in a fast-paced lending environment.
• Demonstrated success in new business sales in a fast-paced environment, consistently achieving targets and deadlines – both individually and as a team player.
• Passion for consistently delivering outstanding Customer Service.
• Strong negotiation and persuasion skills with the ability to build long-lasting, positive relationships with brokers and dealers. You're a face-to-face communicator
• You have an innate ability to consume and interpret data and insights to drive performance outcomes, which will lead to improved customer satisfaction and engagement.

Desirable:

• Previous experience as an RM or BDM in broker/3rd party distribution
• Certificate IV or Diploma in Mortgage Broking and Finance, or over 5yrs in industry
• Undergraduate degree in finance or related discipline
• Exposure to both secured (home or commercial) and unsecured (personal or asset) lending will be highly advantageous

Sometimes the best candidates don't have 100% of what is listed above, but if you have most and are confident, you'd be a good fit, we'd love to hear from you

Why Latitude?

• Recognition @ Latitude: Education support, Better Giving program with charity partners, Latitude matches dollar for dollar and Community Partner Days
• Flexibility @ Latitude: Flexible work arrangements – balance work and personal responsibilities, hybrid set-up – work from home & the office, 3 days paid volunteer leave annually, paid community service leave, paid compassionate / bereavement leave
• Yearly salary reviews

Sound like you? That's a good sign In return for your energy and ideas, we offer a flexible working environment and great compensation. We always support a safe, healthy, engaging, and productive working environment for all employees and workers, whether that be in your home, the office, or a combination of both.

We're Latitude, partners in money

Latitude may seem like the new kid on the block, but it's taken us almost a hundred years to become an overnight success. Digital payments, cards, and loans are what we offer – but what we really are is a platform that helps people shop and live better.

Always living and breathing our values: Take ownership, pursue excellence, win together and create tomorrow.

Successful applicants will be required to complete a background check (including criminal history and bankruptcy check) prior to commencement of employment. Only open to Australian or New Zealand Permanent Residents or Citizens.