Residential Service Manager

7 hours ago


Liverpool NSW, Australia 8156f8f2-7140-4cff-9624-6fdd939b615b Full time $104,000 - $130,000 per year
  • Monday to Friday, no rotating rosters
  • Great opportunity for Registered Nurses in community care
  • Rewarding salary (including salary packaging) and benefits that reflect your expertise

About Us

At United for Care, we're redefining disability housing through our innovative Vertical Villages. Our smart, modern apartments combine independence with 24/7 onsite support. We create inclusive communities where people can live the lifestyle they choose.

About the Role

We're looking for a Service Leader to oversee one of our residential sites in the Western Sydney region. You'll manage daily operations, lead a team of support staff, and drive high-quality, person-centred services.

You'll work closely with your Senior Operations Manager and have strong internal support from rostering, recruitment, and workforce planning teams.

  • Oversee day-to-day operations across our Vertica Village
  • Lead, coach, and mentor a diverse team, ensuring high-quality, person-centred support
  • Manage client caseloads and support individuals to achieve their goals
  • Oversee rostering and scheduling to ensure adequate staffing and continuity of care across all three sites
  • Facilitate team meetings, practice supervision, and ongoing development
  • Ensure services meet safety, quality, and compliance standards
  • Model effective psychosocial support and risk management practices

What We're Looking For

  • Bachelor's degree in Nursing, Social Work, Psychology, or other relevant qualification is essential
  • Solid high physical support & psychosocial background or significant experience in aged care, high physical support, or complex care
  • Strong leadership experience, with proven ability to lead multi-site teams
  • Excellent communication and interpersonal skills
  • Strong organisational, problem-solving, and time-management abilities
  • Knowledge of community services, networks, and NDIS practices
  • Passionate about improving the lives of people with disability

Why Join United for Care?

  • Career Growth: Advance in a sector-leading, innovative organisation
  • Work-Life Balance: Monday–Friday, 9am–5pm, no rotating rosters
  • Professional Development: Access sector-leading learning programs
  • Wellbeing Support: Premium EAP for you and your family
  • Strong Backing: Support from rostering, People & Culture, and recruitment teams
  • Staff Perks: Discounts, cashback offers, and generous referral program

If you're driven by a passion for mental health and psychosocial support, and eager to make a real difference in people's lives, apply now to join United for Care in our mission to empower individuals and promote lifestyle freedom.



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