Head Concierge

10 hours ago

Sydney, New South Wales, Australia Excel Building Management Full time $60,000 - $80,000 per year
Company Description

EXCEL Building Management is a leading Building Management company servicing Sydney's High-end Residential and Commercial Strata Title Markets. Our core in-house services include Building Management and Concierge Services, and we manage a large portfolio of high-profile clients based in Sydney.

At Excel our hand-selected people are our greatest asset. Our staff are supported by a team of dedicated professionals at Head Office, many of whom have been promoted internally from within our sites. Our work culture is something we are proud to maintain. 

Job Description

Excel is looking for passionate people who are just as excited about exceptional services as we are, for a long-term stable opportunity.

The focus of this role is to deliver industry leading concierge services to residents of high-end Sydney based apartment complexes. Our concierge act as the face of the building and provide a professional welcome to residents and exceptional service experiences that bonds Excel to the clients and their guests.

What You Will Be Doing:

  • Providing all residents and guests with a 5-star service, ensuring exceptional front desk services.
  • Assisting the Building Manager and Head Concierge with issues related to By Laws, resident car park, reporting, keys auditing.
  • Monitoring relevant movements of visitors, service providers and goods throughout the building and immediate surrounds.
  • Database maintenance, receiving and answering emails, telephone, and security intercom enquiries.
  • Securing resident keys, security devices, parcels, and dry cleaning.
  • Internal and External Patrolling.
  • Completing Incident Reports when necessary and responding to emergencies.
  • Ensuring entry and lifts are tidy and presentable.

Working hours: Monday to Friday from 7am to 3 pm

Fantastic location - Just a few steps away from the train station, making commuting quick and easy

Qualifications

Must Have

  • Front of house or customer service experience.
  • Computer literacy (use of Microsoft Word and Excel, e-mail and BuildingLink).
  • Availability to work late nights.
  • Ability to build rapport with residents and cooperative relationships with the team.
  • Proven quality written and verbal communication skills.

Your Strengths

  • Capability to work within a team environment and follow Site Procedures and Company Policies.
  • Be professionally presented.
  • Punctuality and proactivity.
Additional Information

What We Offer:

  • Opportunity to work on prestigious residential sites
  • Loyalty Award Program and Exceptional Performance Award recognition
  • Support from Training Coordinator and Head Office
  • Uniform is provided:
    • MEN UNIFORM - Black business suit, tie, and name badge. 
    • LADIES UNIFORM - Black business suit, scarf, and name badge.

  • Training is provided prior to first shift.

This is a full-time role. Candidates must be eligible to work in Australia and provide a valid Police Check as part of the recruitment process.

We thank all applicants in advance and advise that only short-listed candidates will be contacted.

  • Head Concierge

    2 weeks ago

    Sydney, New South Wales, Australia Excel Building Management Full time $60,000 - $90,000 per year

    Company Description EXCEL Building Management is a leading Building Management company servicing Sydney's High-end Residential and Commercial Strata Title Markets. Our core in-house services include Building Management and Concierge Services, and we manage a large portfolio of high-profile clients based in Sydney.At Excel our hand-selected people are our...

  • Corporate Concierge

    1 week ago

    Sydney, New South Wales, Australia JRM Hospitality Full time $60,000 - $80,000 per year

    About JRM:JRM is Australia's leading hospitality staffing agency, headed up by acclaimed Chef James Metcalfe. JRM's focus on quality and professionalism means that our people are uniquely capable across multiple industries including Corporate Boardrooms, Private Colleges, VIP Events and more. Corporate Concierge:JRM is looking for a Corporate Concierge with...

  • Afternoon Concierge

    1 week ago

    Sydney, New South Wales, Australia Excel Building Management Full time $45,000 - $65,000 per year

    Company Description EXCEL Building Management is a leading Building Management company servicing Sydney's High-end Residential and Commercial Strata Title Markets. Our core in-house services include Building Management and Concierge Services, and we manage a large portfolio of high-profile clients based in Sydney.At Excel our hand-selected people are our...

  • Overnight Concierge

    2 weeks ago

    Sydney, New South Wales, Australia Excel Building Management Full time $50,000 - $80,000 per year

    Company Description EXCEL Building Management is a leading Building Management company servicing Sydney's High-end Residential and Commercial Strata Title Markets. Our core in-house services include Building Management and Concierge Services, and we manage a large portfolio of high-profile clients based in Sydney.At Excel our hand-selected people are our...

  • Afternoon Concierge

    1 week ago

    Sydney, New South Wales, Australia Excel Building Management Full time $60,000 - $80,000 per year

    Company Description EXCEL Building Management is a leading Building Management company servicing Sydney's High-end Residential and Commercial Strata Title Markets. Our core in-house services include Building Management and Concierge Services, and we manage a large portfolio of high-profile clients based in Sydney.At Excel our hand-selected people are our...

  • Casual Concierge

    16 hours ago

    Sydney, New South Wales, Australia Excel Building Management Full time

    Company Description EXCEL Building Management is a leading Building Management company servicing Sydney's High-end Residential and Commercial Strata Title Markets. Our core in-house services include Building Management and Concierge Services, and we manage a large portfolio of high-profile clients based in Sydney.At Excel our hand-selected people are our...

  • Weekend Afternoon Concierge

    1 week ago

    Sydney, New South Wales, Australia Excel Building Management Full time $45,000 - $65,000 per year

    Company Description EXCEL Building Management is a leading Building Management company servicing Sydney's High-end Residential and Commercial Strata Title Markets. Our core in-house services include Building Management and Concierge Services, and we manage a large portfolio of high-profile clients based in Sydney.At Excel our hand-selected people are our...

  • Senior Building Manager – Premium Residential Building

    1 week ago

    Sydney, New South Wales, Australia Excel Building Management Full time $80,000 - $120,000 per year

    Company Description Excel Building Management is a leading Building Management company servicing Sydney's high-end residential and commercial strata market for over 24 years. Our core in-house services include Building Management, Concierge and Cleaning Services. We manage a large portfolio of high-profile sites across Sydney and foster an environment of...

  • Head of Workplace Experience

    1 week ago

    Sydney, New South Wales, Australia AirTrunk Full time $120,000 - $180,000 per year

    Want to be a part of Asia Pacific & Middle East's (APME) largest, most innovative, and rapidly growing data centre company? AirTrunk is a technology company with a powerful purpose - to scale and sustain the relentless growth of the region's digital future. We do this by continuously redefining and delivering hyperscale data centres that meet the needs of...

  • Senior Building Manager

    11 hours ago

    Sydney, New South Wales, Australia Excel Building Management Full time

    Company Description Excel Building Management is a leading Building Management company servicing Sydney's High-end Residential and Commercial Strata Title Markets for over 24 years. Our core in-house services include Building Management, Concierge and Cleaning Services, and we manage a large portfolio of high-profile clients based in Sydney and foster an...