Head of Workplace Experience

Want to be a part of Asia Pacific & Middle East's (APME) largest, most innovative, and rapidly growing data centre company?

AirTrunk is a technology company with a powerful purpose - to scale and sustain the relentless growth of the region's digital future. We do this by continuously redefining and delivering hyperscale data centres that meet the needs of our customers - the world's most transformational companies. And we're doing so sustainably, for today and tomorrow.

Having opened Australia's first and largest hyperscale data centres in 2017, we set our eyes on rapid expansion and now operate a platform of hyperscale data centres across the APME region. With backing from our investors, including Blackstone, this is just the beginning…

Come join the A-Team at AirTrunk, where the cloud meets the ground.

A Snapshot 

The Head of Workplace Experience will be responsible for developing and implementing AirTrunk's workplace strategy across Asia Pacific. This leadership role is central to shaping both the physical workspace and the cultural environment of our office - ensuring they embody our brand, support our people, and foster operational excellence.

They will oversee our corporate real estate strategy, workplace programming, events and hospitality, integrated facilities management, travel and our health and wellbeing initiatives.

As a seasoned leader, the ideal candidate will bring extensive experience in workplace operations, corporate real estate, vendor management, travel management, and strategic planning. They will play a crucial role in positioning our workplace as a strategic asset – supporting our business to drive talent attraction and retention and enhancing the overall employee experience.

Your Day to Day

Strategic Leadership

• Establish and lead the Workplace function at AirTrunk, including the design and implementation of governance frameworks, operating models, and service delivery standards.
• Define and execute our corporate real estate strategy across our workplaces covering both hard and soft services aligned with AirTrunk's brand, culture, and growth ambitions.
• Lead our corporate travel program, developing policies, governance structures, and commercial models in partnership with our external travel provider.
• Position the workplace as a strategic enabler of talent attraction, retention, and overall employee experience.

Vendor & Partner Management

• Lead the end-to-end outsourcing strategy, including RFP development, vendor selection, onboarding, and ongoing service delivery.
• Develop and manage service agreements, performance metrics, governance frameworks, and KPIs to ensure accountability and high-quality outcomes.
• Drive seamless collaboration between outsourced partners and internal teams to ensure integrated, efficient, and consistent service delivery

Corporate Real Estate:

• Support office expansions, renovations, relocations, and capital improvement projects, ensuring projects are delivered on time, within scope, and on budget.
• Lead our office leasing across Australia, Japan, and Singapore, ensuring rightsizing for our growth trajectory

Workplace Programs, Events, and Hospitality

• Oversee the design and delivery of workplace experience programs, including, internal activations and events, health & wellbeing initiatives, and regular office programming and engagement events.
• Lead workplace managers and front of house concierge teams responsible for the daily operations of our reception, pantry program, and workspace across APAC.

Integrated Facilities Management

• Develop and oversee a single, coordinated facilities management approach that consolidates maintenance, security, cleaning, and other essential services, providing a single point of accountability and streamlined operations
• Manage relationships with multiple service providers through consolidated contracts, ensuring cost efficiency, quality service delivery, and continuous performance improvement.

ESG & Sustainability

• Lead efforts to obtain and maintain recognised certifications (e.g., WELL) for our assets, ensuring compliance with global sustainability standards.
• Monitor key performance indicators for energy and water efficiency across all assets and recommend improvements to optimise resource usage.
• Develop and execute programmes that deliver measurable social benefits, aligning with our corporate responsibility goals and enhancing community engagement.

Requirements:

• Proven senior leadership experience in workplace strategy and operations across the Asia Pacific region, ideally within a high-growth, multi-site organisation.
• In-depth knowledge of the Asia Pacific corporate real estate and workplace landscape, including market trends and key stakeholders.
• Demonstrated success in establishing and leading a workplace function or department from the ground up.
• Strong expertise in both hard and soft services, with proven skills in vendor management and commercial negotiations.
• Strategic thinker with a track record of translating vision into effective operational delivery.
• Outstanding stakeholder engagement and communication skills, with the ability to influence at all organisational levels.
• Comfortable working in a fast-paced, start-up or high-growth environment with agility and resilience.

The AirTrunk Culture 
 
Working at AirTrunk is a once in a lifetime opportunity to fast-track your career and amplify your impact. Whilst you're helping scale our region's digital future, we'll help you and unleash your full potential.
 
The pace in which we operate means you'll feel an electric atmosphere at AirTrunk. We are a team of challengers and collaborative problem solvers who break new ground every day. We do this by living our values, going above and beyond, and being dynamic, transparent, and responsive.
 
Every AirTrunker brings their own unique background and diverse perspective to find solutions to problems that matter. We make sure you have everything you need to make your mark and thrive in a flexible and safe working environment, where everyone feels welcome. Our benefits empower AirTrunkers to stay positively charged.
Now's your chance to .
 
**To all recruitment agencies: AirTrunk does not accept agency resumes. Please do not forward resumes to our jobs alias, AirTrunk employees or any other organisation location. AirTrunk is not responsible for any fees related to unsolicited resumes.**

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