FOH Supervisor

5 days ago

Mornington VIC, Australia 400 Gradi Full time $58,000 - $72,000 per year

400 Gradi Mornington is looking for an experienced Front of House Supervisor / Shift Leader to join our team

We're seeking a confident and passionate hospitality professional who takes pride in leadership, service excellence, and teamwork. This is a hands-on supervisory role for someone ready to take the next step in their hospitality career and grow with our busy, vibrant Mornington venue.

Required

  • Minimum 3 years' experience in a fast-paced, full-service restaurant.
  • Proven leadership or supervisory experience in a FOH or bar environment.
  • Current RSA certification.
  • Availability for evening, weekend, and public holiday shifts.
  • Strong communication skills, initiative, and a friendly, professional attitude.
  • Well-groomed, highly organised, and able to multitask under pressure.
  • Flexible and reliable with roster changes.

Pay: Casual or Part-Time | $28.12 – $35.15 per hour

Award Classification: Level 4 – Food and Beverage Attendant Grade 4

Location: Mornington, VIC

About the Role

As a Shift Leader, you will supervise front-of-house and bar operations during service, ensuring standards are met and team efficiency is maintained.

Responsibilities include:

  • Leading pre-shift briefings and managing overall service flow.
  • Supervising staff and ensuring compliance with company policies and service standards.
  • Handling guest concerns and resolving service issues professionally.
  • Managing cash handling, reconciliations, and stock monitoring.
  • Supporting management with rostering, training, and daily operational needs.
  • Upholding venue presentation, cleanliness, and health & safety standards.

Knowledge of Italian cuisine, wine, and beverage service is an advantage, full training will be provided.

Who We Are

Gradi Group (400 Gradi, Zero Gradi, Mercato & Pronto) has been a cornerstone of Melbourne's hospitality scene for over a decade, with venues across Melbourne, Adelaide, and internationally. We're an award-winning, family-run business known for authentic Italian cuisine and genuine hospitality.

Our focus is on using fresh, top-quality ingredients to deliver classic, uncomplicated Italian food and memorable dining experiences.

We Offer

  • Excellent working conditions and a supportive, team-focused culture.
  • Flexible roster with a balanced work-life approach.
  • On-the-job training and professional development.
  • Career growth opportunities within the Gradi Group.
  • Staff discounts across all Gradi venues.

If you're passionate about hospitality, thrive in a leadership role, and take pride in creating memorable dining experiences, we'd love to hear from you

Applicants must have full working rights in Australia.

Please note that due to the high volume of applications we receive, only shortlisted candidates will be contacted.

"CHI MANGIA BENE, VIVE BENE"

Who eats well, lives well.

Job Types: Part-time, Casual

Pay: $28.12 – $35.15 per hour

Expected hours: 8 – 38 per week

Work Location: In person

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