Business Operations Analyst

Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid.

Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.

Visa Consulting & Analytics (VCA) Australia, New Zealand, and Pacific Islands (AUNZPI) is Visa's advisory division, working with Visa's clients (including card issuers, acquirers, and merchants) on a broad range of key business initiatives including strategy, proposition development, loyalty, operational optimisation, customer engagement, and overall business profitability.

VCA consists of Consulting, Data Science, and Implementation Services, all supported by Business Planning and Operations team. This position supports the VCA team by managing business processes, providing executive assistance to the Vice President, Head of VCA, supporting team ad hoc requests.  This role reports to the Director of Business Planning and Operations. This role is a 12-month fixed term contract.

Key duties:

• Manage VCA Purchase Orders and contingent workers receiving, to allow for accurate and timely professional fee payments

• Processing cash invoices in a timely manner

• Enhance business capabilities by analysing processes, identifying issues, developing, and testing solutions, measuring success, providing training, and documenting practices for future reference.

• Provide executive-level administrative support to the Head of Visa Consulting & Analytics, including scheduling, communication, management, and coordination for VCA team events held throughout the year.

• Collaborate across the VCA business support to the wider VCA team e.g., client events, planning and managing executive visits and agendas

What can you expect from Visa?

• Competitive compensation.

• This is a hybrid role requiring Tuesday, Wednesday, and Thursday to be on site in the Sydney office with flexibility on Monday and Friday. 

• A dynamic, respectful, and inclusive culture.

• A supportive team that fosters your professional growth and development.

• Opportunity to give back to the community with our volunteer programs.

This is a hybrid position. Expectation of days in office will be confirmed by your Hiring Manager.

What you will need:

• Over 3 years' experience in business support or operations within fast-paced industries such as banking or consulting, demonstrating a strong record in process improvement.

• Detail-oriented and organised, adept at handling urgent tasks and navigating ambiguity.

• Skilled in AI tools and highly proficient with Microsoft Teams, Dynamics, SharePoint, Outlook, PowerPoint, Excel, and Word.

• Possess exceptional communication skills and exercise discretion with confidential information.

• Strong financial acumen

What will also help:

• Candidates should be confident self-starters who are solution-focused and communicate effectively.

• They must deliver results through careful planning, attention to detail, and proactive improvement.

• Integrity is essential, as well as care for colleagues.

• Adaptability and resourcefulness in a dynamic environment are also required.

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.