Senior Network Engineer

About Compnow:

Compnow are a national privately owned technology company. We're committed to being more than just an IT provider. We're a partner that organisations can trust, rely on, and grow with. We believe that technology should empower you to achieve your full potential, and we're here to make that happen. Whether you need a simple software update, a complex network architecture restructure, or an ongoing procurement partner – we have the expertise, experience, and passion to deliver the best IT solutions for you.

Why Compnow?

Every Voice Counts – When you join our team, your skills and ideas will be welcomed.

Be Remarkable – Your contribution is key to our success. You don't stop growing, neither do we.

Do What's Right – We make a point of keeping our skills current and increasing our impact.

Create Connections – Your manager acts as a mentor to help guide you and your career.

Our business rewards hard-work and initiative. We supply you with the building blocks you need to grow. Internal career opportunities are possible in the long term to grow with our company.

Perks and benefits:

• A free day of leave on your birthday
• Five weeks annual leave incentive
• Employee discounts on IT equipment and hundreds of well known brands
• Training programs designed for you
• Long term career pathways

What you'll do?

As a Senior Network Engineer, you will tackle all types of technical work from switching and wireless through to firewalling and cybersecurity. You will deliver on-site and remote systems engineering services to Compnow's diverse customer base and you will provide services as part of a highly skilled BAU Service Desk team. You will be a Subject Matter Expert (SME) in the field of networking, and an internal escalation point accessible to our national team.

• Provide services across multiple vendors and vertical technologies delivering excellence in Windows and/or Apple focused technology services.
• Provide general application support, basic troubleshooting of network connectivity issues, user account creations and deletions, create file sharing connections.
• Work closely with our BAU Team to manage customer expectations and resolve highly technical issues in a timely manner.
• Manage end point software installation and licensing, as well as end user device setup and transfer.
• Documenting time and technical information into our ticketing systems and client information tools.

What you'll bring?

• Multiple years' experience in a Senior Network Engineer or similar position.
• Desire to succeed as a team and share knowledge to fellow engineers.
• Love to communicate with key stakeholders, in both technical and non-technical capacities.
• Understand the importance of time management, you enjoy working towards deadlines.
• Passionate about everything IT, you have strong problem solving and troubleshooting skills.

Desired technical skills and capabilities:

• Level 4 experience in network troubleshooting - experience with key vendors such as Aruba, CISCO, Fortinet and Palo Alto.
• 6+ years' experience in large enterprise networking and SD WANs.
• Deep level knowledge in networking, firewalls, switching and wireless.
• Subject matter in all things networking, primarily as a delivery engineer.
• Relevant certifications with key networking vendors and products.

What else do you need to apply?

• Travel on-site to our office in Marleston.
• Must be an Australian resident available to work full time without restrictions

Compnow will provide and require all successful applicants to complete a current National Police Check as well as a new or updated state-based Working With Children Check.

We are dedicated to a welcoming, inclusive and diverse workplace for everyone - built on merit, great work, ethics and character. And finally – have you made it this far and don't meet every single requirement? Don't count yourself out just yet – you may be exactly the person we are looking for and encourage your application.

All submissions will be treated with the strictest confidence. No phone, email, or agency requests. We are a 2025 Circle Back Initiative Employer – we commit to respond to every applicant.