Sr. Design Manager, Operations Design Team

Amazon is seeking an experienced and business orientated Senior Design Manager who will own the delivery of innovative designs within a portfolio for the International Operations Design Team. The Senior Design Manager is responsible for the management of processes, information flow and acts as an SME in facilitating collaboration and portfolio alignment to deliver layouts on time and to a high quality, as well as identifying opportunities through business acumen and relationships with stakeholders across business lines.
Ideal candidates will be natural self-starters and experienced in logistics and design, possessing a high work capacity & agility. They will be detail-orientated and data-driven with a talent for problem-solving and a positive can-do-attitude. Knowledge of operations processes, design dependencies and execution for a construction and fit-out environment is critical. In this role, the individual will understand all aspects of planning, design and deployment of an Amazon Fulfillment Center (FC) and co-ordinate the composite design deliverables. The individual will ensure that customer needs for designs are met and drive year-on-year improvement in stakeholder collaboration and efficiency, identifying opportunities to expand services within the region. The Senior Design Manager will support the Design Program Manager in planning, execution and tracking of the program, working within a cross-functional team to drive standardization and to provide best in class design and deliver turnkey ready projects from day 1.

Key job responsibilities
- As the Senior Design Manager, manage and deliver composite designs across a full portfolio, with no compromise on safety and the quality of customer experience. Bring scale to programs and establish opportunities to share value of initiatives with multiple teams;
- Oversee the execution of Module Design Team, Change Management and Cost Management tasks as the regional representative, ensuring that functional deliverables are fulfilled by EU/UK based SMEs;
- Alignment with regional PMO on all matters relating to Operations Design Team, Module Design Team, Change Management and Cost Management;
- Alignment with Design Services Program Manager and EU/UK Leadership on all above matters, project and task delivery, risks & issues, and timeline management;
- Foster a culture of collaboration and common objectives to ensure stakeholders are brought on the journey and customer solutions can be delivered with precision;
- Bring savings through improvements in design processes, content or programs. Find ways to leverage composite designs and operations design to return increased value to the business;
- Deliver efficient processes and designs which unblock issues for field execution. Protect overall quality, drive consistency and standardization, and ensure that regulatory compliance is met across the program;
- Contributes to the growth of ODT's services within the region through the identification of opportunities to expand existing or develop new services offerings;
- Lead junior ODT Designers or on-board and manage 3rd party contractors should additional temporary resource be required to deliver the portfolio;
- Own end-to-end design for a portfolio, mentor/support team members on design improvements. Demonstrate proactivity in solving design problems for the wider business. Manage strategic non-portfolio program development;
- Act as a subject matter expert or technical lead for process within and outside GES. Lead in defining strategy and remove ambiguity for junior team members;
- Facilitate program level meetings and tracking;
- Collaborate with stakeholders across multiple teams during design, execution and launch, and with technical partners to ensure timely elevation and resolution of potential risks and issues;
- Comfortable in different roles and able to effectively communicate & work with subject matter experts in Safety, Construction, Engineering, Real Estate, Procurement etc.
- BIM environment knowledge.

Basic Qualifications:
- Experience with design & innovation and research & development
- Experience in management of engineering design projects
- Experience working with cross-functional teams
- Bachelor's degree or equivalent, or experience as technical specialist in design and architecture

Preferred Qualifications:
- Knowledge of concepts like system architecture, optimization, system dynamics, system analysis, statistical analysis, reliability analysis, electronic system design, and decision making
- Knowledge of AutoCAD 3D
- Experience in layout design
- 7+ years of program or project management experience, or PMP certificate

Acknowledgement of country:
In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.

IDE statement:
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

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