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Service Technician

2 weeks ago

Baulkham Hills, New South Wales, Australia Secure People Full time

SECURE PEOPLE NSW

Location:
Bella Vista

Job summary for seek:
Electronic Security Service Technician – Join a Growing, Customer-Focused Team.

About Secure People

Secure People is a dynamic and rapidly growing company specialising in electronic security installation, design, sales, and project management. We pride ourselves on our friendly, energetic culture where teamwork, respect, and exceptional customer service drive everything we do. As a trusted partner to our clients, we deliver high-quality solutions with integrity and professionalism.

We're expanding our service team and seeking an experienced, trustworthy, and reliable Electronic Security Service Technician (Commissioner) to play a key role in maintaining our reputation for excellence. If you're passionate about delivering first-class service, solving complex issues on the first visit, and building long-term client relationships, this is your opportunity to grow with a supportive and inclusive team.

The Role Reporting to the Service Manager, you'll be a customer-facing ambassador for Secure People, attending scheduled service requests, diagnosing faults, and rectifying issues efficiently while adhering to SLAs.

Key responsibilities include:

  • Diagnosing and resolving faults in integrated electronic security systems (access control, CCTV, alarms, and more) – aiming for first-visit fixes
  • Using electronic test equipment safely and compliantly, completing risk assessments/SWMS, and updating job progress via SimPro
  • Accurately completing job reports, timesheets, and parts returns
  • Maintaining a clean, tidy company vehicle and reporting any site changes or safety concerns promptly
  • Delivering outstanding customer service with a professional image at all times

This is a full-time, permanent role with variety. No two days are the same

About You

You're a proven professional with a strong track record in electronic security and a commitment to doing the job right, every time.

Essential experience and skills:

  • Minimum 3+ years as a technician in the electronic security industry
  • Hands-on experience with multiple integrated security systems
  • Exceptional communication, organisational skills, and ability to thrive under pressure
  • High attention to detail, with a trustworthy and reliable approach to client interactions and responsibilities
  • Experience with SimPro (highly regarded)
  • Valid Security Licence, Driver's Licence, White Card, and Cabling Registration Certificate

What We Offer

  • Competitive remuneration package commensurate with your experience and skills

·      Rostered Day Off (RDO) entitlement to support your work-life balance

·      Fully maintained company vehicle, tools, and equipment

  • Supportive, energetic team environment in a growing company with real career progression opportunities
  • Commitment to work-life balance with flexible working options
  • Inclusive culture that values diversity, respect, and trust

If you're a dedicated professional ready to contribute to our success and deliver exceptional results for our clients, we'd love to hear from you

How to Apply

Please submit your resume and a brief cover letter outlining your relevant experience by clicking the apply now link. If you have any questions or would like to hear more, please contact HR at

. Applications close [insert date 30 days from posting]

Secure People

– Protecting what matters most, together.

Secure People is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.