Supervisor – Managed Services

2 days ago

Pendle Hill, New South Wales, Australia Fresh Living Strata Solutions Full time $100,000 - $120,000 per year

Supervisor – Managed Services - Field Teams

Join Our Team at Fresh Living Strata Solutions

For over 40 years, Fresh Living Strata Solutions has been a trusted partner in the Strata Industry, delivering comprehensive managed services across the greater Sydney area. Our offerings include building facility management, gardening, lawn mowing, cleaning, high-pressure cleaning, graffiti removal, and more. We are seeking a dynamic and experienced Supervisor to lead our Field Teams and ensure top-tier services for our clients.

Why Join Us?

Legacy of Excellence: Four decades of dedicated service in the Strata Industry.

Comprehensive Benefits: Competitive salary with car and phone allowance.

Professional Growth: Opportunity to lead and develop a talented team.

Work-Life Balance: Full-time role with standard hours and occasional after-hours as needed.

Role Overview:

As a Supervisor – Field Teams, you will work as part of a team of three supervisors, jointly overseeing the daily operations of our 30+ field teams. This collaborative approach ensures consistent service delivery, operational efficiency, and exceptional client satisfaction. Your key responsibilities will include:

Team Leadership: Lead, mentor, and hold field teams accountable to high service standards.

Service Delivery: Ensure quality maintenance services across various strata unit buildings.

Client Relations: Manage client relationships and ensure their needs are met consistently.

Training & Development: Train and develop field teams to enhance service quality.

Quoting & Onboarding: Handle job quotes and onboard new clients efficiently.

Reporting: Prepare and deliver management reports as required.

What We're Looking For:

Leadership Skills: Ability to inspire and motivate teams towards high performance.

Business Acumen: Identify and leverage new business opportunities effectively.

Customer Focus: Deliver outstanding customer service consistently.

Communication: Strong written and verbal communication skills.

Organizational Skills: Efficiently prioritize tasks and multitask as needed.

Technical Proficiency: Proficient with Microsoft Office applications.

Industry Experience: Background in lawn, garden, landscaping, or cleaning services is advantageous.

Transportation: Own vehicle required (allowances provided).

Position Details:

Schedule: Monday to Friday, 7:30 am to 4 pm, occasional after-hours as needed.

Location: Office based in Pendle Hill.

Salary: Base salary plus car and phone allowance.

Ready to Make a Difference?

If you're passionate about delivering high-quality services, leading teams, and making a difference in the Strata Industry, we'd love to hear from you. Apply today and become part of the Fresh Living Strata Solutions family

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