Individual Advocate Redress QLD

About Us

We are Australia's peak rights and advocacy organisation for people with disability, advancing and protecting the rights, health and wellbeing of the people and communities we serve. Our vision is of a socially just, accessible, and inclusive community, in which the human rights, belonging, contribution, potential and diversity of all people with disability are recognised, respected and celebrated with pride.

We offer an inclusive, supportive, and collaborative work environment where the contribution of each team member is valued and commitment to our purpose is visible.

About the Role

We are seeking a passionate and dedicated individual advocate to provide support and assistance to people who are looking to apply to the National Redress Scheme. The National Redress Scheme is for survivors of historic child sexual abuse in relation to an institutional setting.

The ideal candidate will have experience working in advocacy roles, with a strong commitment to social justice, and have experience working with people with disability who have lived experience of trauma and abuse.

This is a maximum term contract of 1 year.

Key Skills

• Excellent communication skills: Clear and effective verbal and written communication.
• Empathy and compassion towards others: Genuine understanding and care for others' emotions.
• Strong organisational skills: Efficiently manage multiple tasks and maintain accuracy.
• Ability to work independently as well as part of a team: Self-motivated and collaborative team player.
• Knowledge of relevant laws and regulations: Thorough understanding of industry laws and compliance.

Responsibilities:

• Assist individuals in navigating the redress process, including providing them with information on their rights and options, including accessing counselling and legal advice.
• Engage and liaise with the National Redress Scheme.
• Engage with potential and current Redress applicants and determine additional information required for their application and provide this to the National Redress Scheme.
• Advocate on behalf of individuals to ensure their needs are met effectively.
• Maintain accurate records of client interactions and progress, successes and challenges.
• Collaborate with other team members to provide comprehensive support for clients.
• Public speaking and traveling to engage with rural and remote communities are key aspects of this role.

Requirements:

• Previous experience in an advocacy role.
• Degree or equivalent education in social work, psychology, or related field or have at least 5 years experience
• Knowledge of social justice issues affecting vulnerable populations
• Experience engaging with people who have lived experience of trauma
• Experience working with diverse populations
• Experience in completing complex applications

This is a full-time role based in QLD. Applicants with lived experience of disability are strongly encouraged to apply if you are passionate about making a difference in the lives of others.

Remuneration and Benefits

• Award Classification: Level 5.1 Social, Community, Home Care & Disability Services (SCHADS) Award 2010
• PWDA pays above-award rates as per our Enterprise Bargaining Agreement.
• Fringe Benefits Tax benefits provide you with the option to salary package up to $15,900.
• PWDA gifts an additional three days of holiday leave during the Christmas/New Year shut down period, as well as additional personal leave days, above the National Employment Standards, to enhance staff health and wellbeing.
• Work from home or Hybrid working conditions available to provide work life balance and team collaboration.

If you require any reasonable adjustments, please let us know and we will be happy to collaborate with you on this.

E-mail:

Phone:

Closing date: 1 October 2025

Only candidates invited for interview will be contacted.

Cover Letter Required

In your cover letter, please tell us what strengths, skills, and experiences you would bring to the role, and respond to the following scenario:

You are assisting a person with a disability in completing a complex application. What key considerations should guide your approach, particularly in ensuring trauma-informed, person-centered support?

We are an EEO employer, and we embrace the diversity of our people, such as diversity in disability, race, cultural background, ethnicity, age, gender identity, sexual orientation, or intersex status.