Team Leader

The Team:
The Reception Team in Medical Imaging at the Department of Health Tasmania, particularly within facilities like the Royal Hobart Hospital, plays a vital role in supporting the delivery of diagnostic services. This team is responsible for managing patient interactions, coordinating appointments, handling referrals, and ensuring smooth communication between patients, radiographers, and clinical staff.

Led by the Team Leader – Reception, the group ensures that front-of-house operations run efficiently and compassionately. Their work is essential in maintaining the flow of medical imaging services, which include X-rays, CT scans, MRIs, and ultrasounds provided across major hospitals such as the Launceston General Hospital and Royal Hobart Hospital.

The reception team operates within a broader organisational framework that emphasizes patient-centred care, professional collaboration, and service excellence. They are part of a system that supports both inpatient and outpatient imaging needs, working closely with referring clinicians and allied health professionals.

The Role:
The Team Leader has immediate oversight of the appropriate management of the day to day running of the reception area of Medical Imaging.

You will need to:

• Undertake a coordination and supervisory role by overseeing the day-to-day delivery of all aspects of administrative and clerical service functions, including the reception, patient coordination, billing, and clinical information.
• Provide input into improving processes for the management of inpatients and outpatients in the Department of Medical Imaging (DMI) and associated information. Undertake implementation of new processes for the management of inpatients and outpatients in DMI and associated information.
• Provide support to the Executive Officer and update processes to ensure that patient coordination and billing activities are optimised.

Note: - Please refer to the Statement of Duties for all the selection criteria of this position to address in your application.

Why Tasmania:
The Department of Health Tasmania oversees various hospitals across the state, including the Royal Hobart Hospital, Launceston General Hospital, Northwest Regional Hospital, and Mersey Community Hospital, as well as district hospitals and ambulance services. Additionally, it provides community health, mental health, and primary healthcare services to the Tasmanian community through more than 300 sites.

Tasmania, Australia's only island state, offers unparalleled natural beauty and a luxurious lifestyle. Pursuing your health career in Tasmania's public health system means building strong connections with colleagues and patients. It also means embracing a lifestyle where you can enjoy extraordinary experiences outside of work while making a significant impact on the community during work.

Details of appointment:
Permanent full time, day worker position, working 76 hours per fortnight, commencing as soon as possible.

• notwithstanding hours to be negotiated with the successful applicant.

Applicants should note that, for a period of twelve months from the date of publication, this selection process may be used to fill subsequent or similar full time, part time, and casual vacancies.

Salary:
$73,811 to $79,779 per annum. Our Employer 12% superannuation contribution is on top of this amount.

• Salary range is in accordance with Public Sector Unions Wages Agreement 2022.

Salary Packaging:
You'll have access to salary package a range of benefits including living expenses up to $9,010 + $2,650 in meal entertainment each FBT year + other benefits if eligible.

Benefits available to eligible candidates:

• A range of leave entitlements, including study leave and Professional Development Support.
• Fitness Passport – You, and your family can access 40+ fitness facilities across Tasmania for just $13.95 per week per person, or $25.95 for a family.

More information about our Employee Benefits can be found here

Eligibility:
Note: - Please refer to the Application Guide for more information of pre-employment check.

Download the Statement of Duties and any Associated Documents
We encourage you to review the Statement of Duties, Applicant Guide, prior to applying for an overview of the duties, program, selection process and application guidance.

Statement of Duties:

• Team Leader - Medical Imaging Band3 (WORD)

Application Guide:

• Department of Health - Applicant Guide (WORD)

How to apply:
Apply Online. Please click the "Apply" button on this screen to ensure that important questions about you are answered.

You will be prompted to complete a 1-2 page application detailing your experience, skills and knowledge as they relate to the attached Statement of Duties. A separate statement addressing the selection criteria in the Statement of Duties is not required.

• Applications from Recruitment agencies will not be accepted for this role

For more information:
Applicants who require further information are encouraged to contact the Contact person for detailed information about the vacancy.

Name: Kim Godfrey

Position: Executive Officer

Phone number:

Email address:

What it is like working at the Department of Health?
Compassion, Accountability, Respect, Excellent are the key values to work in Department of Health. Listen to some of the lived experiences from within the department through some of our wonderful staff and hear about their journey in relocating to Tasmania

Make It Tasmania | Move for a great lifestyle

One Health Podcast - Spotify

One Health Podcast - Apple

Tasmanian Health Careers | Tasmanian

Respecting diversity is the foundation of everything that Department of Health do. This allows us to instil trust and collaborate through honest and fair communication and helps cultivate an environment of growth and innovation. We strongly encourage applicants from key communities including Aboriginal and Torres Strait Islanders, LGBTIQA+ people, and people living with disabilities.