Family Education and Support Worker

Synopsis
Family Education and Support Worker

• Part - time Permanent role (Approximately 30 hours per week)
• $36.73 per hour + superannuation
• Great work-life balance - Flexible working options available

Do you want to make a real difference in the lives of children and families in our community?
We're seeking a compassionate and motivated Family Education and Support Worker to join our Early Years and Family Services team. In this role, you'll provide personalised support to families in their homes, helping children thrive in early learning and giving parents the tools and confidence to navigate services.

• Support families in their homes Using best-practice interventions, and drawing on your expertise, the facilitator will spend time with families in the home environment, to increase parents and caregivers confidence to support learning and development whilst strengthening positive habits and behaviours through role modelling, observation and the development of specific in-home learning activities – tailored to each child and family's needs.
• Guide families through the service system Many families find navigating early years services confusing. You'll be the proficient facilitator who supports them by drawing on your expertise to source and share materials and activities with families, so they are able to successfully transition into kindergarten, assisting families and educators in the ECEC services to overcome any barriers to participation.
• Work alongside educators Beyond the home visits, you'll build strong partnerships with kindergarten teachers and early childhood educators, sharing insights from home visits so learning continues seamlessly between home and the classroom.
• Encourage participation in education This role works to help families see the value of consistent early learning by regular attendance at, and participation in, Kindergarten sessions. Over time, you'll see children grow in confidence, friendships, and skills.
• Develop meaningful family plans Together with parents, you'll set achievable goals that make a real difference — from establishing routines to improving school readiness — and track progress so families can celebrate how far they've come.
• Balance case work with reporting While much of your day is spent face-to-face with families, you'll also keep records, track data, and report outcomes. This ensures the program continues to deliver measurable, lasting benefits to children and the community.

Why join us?
At Wodonga Council, we support your growth and wellbeing with:

• Career Development – Ongoing learning, mentoring, and progression opportunities.
• Leave Entitlements – Generous and flexible leave to support work-life balance.
• Flexible Work Options – Where applicable, enjoy adaptable hours and flexible work arrangements.
• Health & Wellbeing – Access to Fitness Passport, EAP, and other wellness initiatives.

Key Selection Criteria
Our ideal candidate will be able to show us the following:

• Minimum qualification, Diploma of Children's Services qualification (or similar) or an equivalent combination of experience, education and training.
• Ability to maintain trusting relationships with vulnerable families and children.
• Ability to develop programs to enhance home learning environments.
• Excellent knowledge of child learning and development.
• Sound knowledge of local community family and child support services.

To apply, visit Wodonga Council — Careers

Click "Apply" To

• Complete our online application form
• Submit a brief cover letter addressing the key selection criteria
• Upload your current resume

Support on how to complete these tasks can be found here)

Prior to commencement, the successful applicant will be required to provide the following.

• A copy of a recent National Police Check (less than 3 months)
• A current driver's licence
• Any other mandatory requirements outlined in the position description (eg. first aid, CPR, WWCC, forklift).

The completion of a pre-employment functional assessment (paid for by the council) will also be required.

If applicable, evidence regarding right to work in Australia will need to be presented.

Enquiries
Team Leader Maternal Child Health –
Tamara Cox
– [email protected]

Applications close
11.59pm, Sunday 9th November 2025
This position may be filled prior to the closing date if an exceptional applicant is identified.