Guest Experience Officer

2 weeks ago

West Footscray, Victoria, Australia Belgravia Leisure Full time $40,000 - $60,000 per year
  • Great career paths and development with an entrepreneurial organisation
  • Free facility access
  • Enjoy a great work / life balance with mornings, evenings and weekend shifts
The RoleKey areas of responsibility include:
  • Provide excellent customer service to all customers, both in person and over the telephone
  • Apply sound cash handling principals and use of Point of Sale (POS) systems
  • Provide customers inquiring about memberships with information and have the knowledge to sell memberships when a person joins or renews
  • Promote the centres services and programs to customers and accept customer bookings and enrolments
  • Develop and maintain good working relations with customers
  • Promote and exercise good public relations at all times
  • Opening/closing of the centre in accordance with security and safety procedures.
Skills & Attributes:
  • Positive, friendly, helpful and energetic work style
  • Strong admin skills
  • Computer literacy, familiarity with software packages and point of sale systems
  • Experience in the leisure industry is desirable
  • Current First Aid Certificate (Workplace Level 2)
  • Current CPR Certificate
  • Police Check
  • Working with Children Check
The Company
  • A dedicated contact person to receive expressions of interest in the job, and complete a verbal job application during which the person answers questions over the telephone.
  • Allowing a short video submission describing their application for the job
  • Allowing a support person during an interview

Belgravia Leisure

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