Portfolio Account Specialist

1 week ago

Melbourne, Victoria, Australia Novartis Full time $80,000 - $120,000 per year

Job Description Summary

Join a high-performing team reimagining medicine. In this field-based Victoria role, you will drive customer interactions and sales performance across our Immunology portfolio by building trusted relationships with HCPs and key stakeholders, delivering customer-centric experiences across in-person and virtual channels, and engaging in value-based conversations to understand needs and improve patient journeys. You will be reporting to a high-energy National Sales Manager and contributing to a special team with a laser focus on delivering impact for Australian patients.

Job Description

  • Drive competitive sales growth by identifying and prioritising high-potential HCPs and stakeholders using data insights.

  • Orchestrate positive, multi-channel customer experiences to deliver sales performance.

  • Lead value-based, in-person and virtual conversations to uncover challenges, drivers and opportunities.

  • Personalise engagement journeys aligned to customer preferences and available content.

  • Build sustained partnerships with HCPs and territory opinion leaders to improve the patient journey.

  • Gather and share customer insights; adapt territory, account and interaction plans dynamically.

  • Collaborate cross-functionally to design compliant solutions that address unmet customer and patient needs.

  • Report technical complaints and adverse events within 24 hours and manage sample distribution where applicable.

What you will bring to the role:

  • Extensive pharma sales experience (ideally in Immunology) with strong key account management expertise within the Australian healthcare ecosystem.

  • Proven sales background in Healthcare/Pharma or related business; established network with target customer groups desirable.

  • Strengths in account management, commercial excellence, selling skills, and technical aptitude.

  • Outstanding communication, influencing, and negotiation skills; adept at conflict management.

  • Strong compliance and ethics mindset; deep understanding of the healthcare sector and customer insights.

Skills Desired

Account Management, Commercial Excellence, Communication Skills, Compliance, Conflict Management, Cross-Functional Coordination, Customer Insights, Ethics, Healthcare Sector, Influencing Skills, Negotiation Skills, Selling Skills, Technical Skills

  • Portfolio Account Specialist

    1 week ago

    Melbourne, Victoria, Australia Novartis Full time $80,000 - $120,000 per year

    SummaryJoin a high-performing team reimagining medicine. In this field-based Victoria role, you will drive customer interactions and sales performance across our Immunology portfolio by building trusted relationships with HCPs and key stakeholders, delivering customer-centric experiences across in-person and virtual channels, and engaging in value-based...

  • Claims Portfolio Manager

    2 weeks ago

    Melbourne, Victoria, Australia Invisible Partners Full time $120,000 - $180,000 per year

    Invisible Partners is proud to be representing VMIA.VMIA is the Victorian Government's insurer and risk adviser, covering hospitals, schools, emergency services, cultural institutions, and infrastructure. Its purpose is clear and compelling: building a confident, resilient Victoria through world-leading harm prevention and recovery.Working here means more...

  • Claims Portfolio Manager and Senior Claims Specialists

    1 week ago

    Melbourne, Victoria, Australia Michael Page Full time $80,000 - $104,000 per year

    3 Month contract with possibility of extensionTwo roles available: Claims Portfolio manager and Senior Claims specialistAbout Our ClientThis organisation is a medium-sized entity operating in the medical indemnity insurance industry. They are committed to providing tailored risk and insurance solutions, supporting businesses with their claims management...

  • Senior Trade and Working Capital Specialist Account Management

    9 hours ago

    Melbourne, Victoria, Australia Commonwealth Bank of Australia Full time

    Your businessThe Business Banking division offers a wide range of services and solutions to our small to medium enterprise customers, corporate businesses and our regional and agribusiness customers.It comprises national distribution channels as well as product houses with end-to-end accountability for product management.Our purpose is to build a brighter...

  • Senior Trade and Working Capital Specialist Account Management

    4 hours ago

    Melbourne, Victoria, Australia Commonwealth Bank Full time

    Your businessThe Business Banking division offers a wide range of services and solutions to our small to medium enterprise customers, corporate businesses and our regional and agribusiness customers.It comprises national distribution channels as well as product houses with end-to-end accountability for product management.Our purpose is to build a brighter...

  • Portfolio Analyst

    3 hours ago

    Melbourne, Victoria, Australia Qualitas Full time

    About QualitasQualitas is a leading ASX-listed Australian alternative real estate investment manager, specialising in real estate private credit and real estate private equity. For 16 years, we have been helping our partners realise their vision and delivering attractive risk-adjusted returns to our investors.About the positionAs a Portfolio Analyst, you'll...

  • Senior Consultant Portfolio Optimisation

    2 weeks ago

    Melbourne City Centre, Victoria, Australia NAB - National Australia Bank Full time $120,000 - $180,000 per year

    Senior Consultant Portfolio OptimisationJob number: 801731Primary position location: VIC- Melbourne CBDCategory: Banking & Financial ServicesWork type: Permanent Full timeClosing at: Oct :55 AEDTFavouriteEach day, you'll go above and beyond to:Key engagement with 1st and 2nd Line business representatives will be critical, as well as alignment with the CMCS...

  • Junior Account Specialist

    2 weeks ago

    Melbourne, Victoria, Australia MyIntegra Full time $40,000 - $60,000 per year

    Job DescriptionAbout the RoleDue to Rapid growth in our business this exciting opportunity for Junior Account Specialist with MyIntegra awaits the right candidate. This is opportunity is a permanent Full-time roleAt MyIntegra, Junior Account Specialist performs a variety of tasks to ensure the timely and accurate processing of Invoices for payment. The...

  • Junior Account Specialist

    9 hours ago

    Melbourne, Victoria, Australia APM Full time $45,000 - $60,000 per year

    About The RoleDue to Rapid growth in our business this exciting opportunity for Junior Account Specialist with MyIntegra awaits the right candidate. This is opportunity is a permanent Full-time roleAt MyIntegra, Junior Account Specialist Performs a Variety Of Tasks To Ensure The Timely And Accurate Processing Of Invoices For Payment. The Position Reports To...

  • Accountant

    4 days ago

    Melbourne, Victoria, Australia Programmed Full time $90,000 - $120,000 per year

    Business Services Accountant - Medical ClientsLocation:Melbourne |Firm:National Multidisciplinary FirmOur client is anational multidisciplinary firmof true professionals who believe in beingStronger Together- empowering their people to be their best and do their best work. They foster a supportive team culture, provide ongoing professional and personal...