Senior Risk and Change Specialist

Company Description

We're Jetstar. You may know us for our famous low fares, but did you also know that we've flown more than 400 million customers since we launched in Australia in 2004? In fact, each week we operate around 3,000 flights to nearly 40 destinations across Australia, New Zealand, Asia and the Pacific. We also operate a fleet of more than 80 aircraft, including state-of-the-art Airbus A320/21 NEO aircraft and the Airbus A320 family and Boeing 787-8s. Every day we enable more people to takeoff to more places, more often.

Impressive numbers? What's even more impressive is the team of extraordinary people taking off together day in day out, flight after flight.

Our people are the real jet stars

Job Description

• Be part of our Jetstar Safety team
• Lead risk and change management initiatives to enhance safety outcomes
• Full-time, permanent position based in Melbourne, Collingwood location – hybrid working arrangement

As the Senior Risk and Change Specialist, you will play a critical role in shaping and embedding a proactive, safety-by-design approach to risk and change management across the Jetstar operation. Working closely with senior leaders, project managers and technical specialists across various business units, you'll ensure operational changes are implemented safely, effectively, and in alignment with both regulatory requirements and Jetstar's Safety Management System.

You will partner with various stakeholders including senior leaders, project managers, subject matter experts and cross-functional teams to evaluate, assess and implement risk controls to ensure change deployment is acceptably safe. This includes applying knowledge of human factors and socio-technical systems to anticipate and manage the impacts of change across people, processes, and technology into a highly dynamic operational environment. Your engagement with leadership and operations managers will reinforce our existing safety culture, embedding a culture of informed risk ownership and enabling behavioural shifts that reinforce safe operational practices.

To be considered for this role, key skills will include:

• Qualifications in safety management, risk, human factors or a related discipline (highly desirable)
• 4+ years' experience in risk and change management within aviation or another high reliability industry such as trains, mining, oil & gas
• Proven ability to lead complex change and risk programs, with a strong understanding of safety management systems
• Highly developed interpersonal skills, including demonstrated ability to network, negotiate and work collaboratively with key internal and external stakeholders
• Demonstrated ability and competency in managing and interpreting data and using business intelligence reporting systems
• Strong written, verbal communication and presentation skills, with the ability to clearly articulate complex concepts clearly to a variety of audiences
• Strong negotiation, persuasion, and influencing skills
• Exceptional organisational skills, with the ability to manage multiple priorities in a fast-paced environment
• A proactive, solutions-focused mindset with high attention to detail

Your Life At Jetstar Is Unlike Any Other

Put the craft in aircraft: There's a new fleet of A321LR NEO's waiting for your arrival. Beyond Jetstar, our teams get exposure to projects related to the Qantas Group's A320/1, B787 and A321 Freighters.

Live the travel dream: You and your nominated travel companions can takeoff more with our famous Qantas Group Staff Travel discount.

Make work feel like a holiday: Join a fun, driven team where work feels like a holiday. Our people take every opportunity to takeoff together and find ways to help their teammates soar.

There's a place for everyone at Jetstar: For us, travel and meeting new people go hand in hand. We invite our people to get involved in various Employee Network Groups that play an important role in creating our inclusive and supportive culture that we are fiercely proud of. We believe that teams with a diversity of ideas and experiences are more creative, innovative and solve problems quickly. We welcome applications from anyone who wants to takeoff with us. If you have support or access requirements, just reach out and let us know what you need.

We're Jetstar. Let's takeoff together

We can't wait to hear from you. Apply now.

Application close: Tuesday, 26th of August 2025