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Administration Assistant

3 weeks ago

Townsville, Queensland, Australia Austax Townsville Full time $45,000 - $60,000 per year

Join AUSTAX for the 2025 Tax Season

About Us
AUSTAX is a well-established, locally owned and operated tax and accounting firm, committed to delivering high-quality financial services to individuals and small businesses across a wide range of industries. We are the largest preparers of individual tax returns in North Queensland and our professional and experienced team are dedicated to taking the worry out of complying with tax obligations achieving the best possible outcome for our clients.

The Opportunity:
We are currently seeking Casual Administration Officers to join our dedicated support team for the upcoming 2025 tax season (June to September). These roles are ideal for individuals with a strong administrative background who are looking to contribute to a dynamic and professional environment.

Key functions of the role include:

  • Welcoming clients in a courteous and professional manner

  • Managing incoming telephone calls and general enquiries

  • Scheduling appointments and coordinating calendars for the accounting team

  • Processing client payments and issuing receipts

  • Confirming lodgment of client tax returns

  • Maintaining accurate records of client interactions and administrative tasks

  • Providing general administrative support to the accounting team

Who we're looking for:
The ideal candidate will demonstrate the following:

  • A minimum of 2 years' experience in an administrative or customer service role

  • Excellent verbal and written communication skills

  • Proficiency in Microsoft Office and accurate data entry capabilities

  • Strong organisational and time management skills

  • Ability to work both independently and collaboratively within a team

  • High attention to detail and a commitment to delivering quality service

  • Previous experience in financial services or a high-volume call centre will be highly regarded

Why Join Us?

  • Be part of a respected and supportive team

  • Gain valuable experience in a professional services environment

  • Flexible working hours within a structured schedule

  • Modern office facilities including free onsite parking

Ready to join us?
Applications close on Friday, 13 June 2025.
To be considered, please submit your cover letter, resume, and referees via SEEK.