Customer Support Coordinator

7 days ago

Sydney, New South Wales, Australia Clean Power Australia Full time $60,000 - $80,000 per year
  • WHV Holders Welcome To Apply
  • Fun, Friendly & Sociable Culture
  • Renewable Energy Industry - Solar & Battery

About Clean Power Australia:

Clean Power Australia is a Top 20 by Volume Solar Retailer based in NSW, QLD, and ACT. We are looking to expand our Customer Support function.

About the role:

We are seeking a passionate and customer-focused individual to join our team as a Customer Support Coordinator. If you are enthusiastic individual, enjoy assisting customers, and thrive in a dynamic work environment, this is the perfect opportunity for you.

MAIN DUTIES/RESPONSIBILITIES

  • Provide exceptional customer service to customers inquiring about solar and battery products.
  • Respond promptly to customer inquiries, concerns, and complaints via phone, email, and chat.
  • Assist customers in navigating our products and services, addressing technical queries, and offering solutions to meet their needs.
  • Collaborate with cross-functional teams to ensure effective communication and resolution of customer issues.
  • Maintain accurate and up-to-date customer records in our database.
  • Prioritise critical works and plan them based on resource availability
  • Establish good relations with various clients & internal or external stakeholders

SKILLS & EXPERIENCE

  • Previous experience in a customer service role - any industry is welcome
  • Strong communication skills with the ability to explain technical concepts in a clear and understandable manner.
  • Excellent problem-solving abilities and a customer-centric mindset.
  • Familiarity with solar and battery systems is advantageous but not mandatory.
  • Ability to work in a fast-paced environment and adapt to changing priorities.
  • Proficient in using customer relationship management (CRM) tools.

WHATS ON OFFER

  • Full-time position Monday - Friday in our brand new office
  • Office based in Mascot super accessible via train & bus
  • Full industry training provided (Solar & Battery)
  • Great manager & family-feel culture - WE ARE A FUN BUNCH
  • Opportunities for professional development and career advancement.
  • Work with a passionate and dedicated team in the sustainable energy sector.
  • WHV Holders welcome to apply

The recruitment process will be a phone interview followed by a face to face in our office based in Mascot.

If you are interested, please attach your CV and we will give you a call.

  • Customer Support Consultant

    2 weeks ago

    Sydney, New South Wales, Australia Forward Ability Support Full time $72,000 per year

    Join a Not for Profit who will provide you full training to be successful in your roleFull Time - 4 day work week with Hybrid work (2 days WFH)Access to salary packaging benefits - increase your take home payAbout UsForward Ability Support is a not-for-profit organisation with 60 years history of providing key services to people with spinal cord injuries or...

  • Facilities Coordinator

    4 weeks ago

    Sydney, New South Wales, Australia NSW Department Of Customer Service Full time

    Facilities Coordinator 1 x Temp Full-Time until 30 September 2027SNSW Grade 7/8 ($105,986 - $124,957 plus super) Locations: Haymarket, Parramatta - travel required from time to time – Hybrid RoleAbout the role:The Service NSW property portfolio comprises over120 sites across NSW including greater Sydney, rural and regionallocations.Working closely with...

  • Studio Coordinator

    4 weeks ago

    Sydney, New South Wales, Australia NSW Department of Customer Service Full time

    OverviewStudio CoordinatorClerk Grade: 5/6Annual Salary Range: $99,938 - $110,271 + superannuationEmployment Type: Ongoing, Full-timeLocation: McKell - Haymarket, Sydney | Hybrid working with days onsite each weekAbout the teamWe are looking for a motivated and organised studio coordinator to join the Video Production and Content Team within the Department...

  • Studio Coordinator

    1 week ago

    Sydney, New South Wales, Australia NSW Department of Customer Service Full time $99,938 - $110,271 per year

    Studio CoordinatorClerk Grade:5/6Annual Salary Range:$99,938 - $110,271 + superannuationEmployment Type:Ongoing, Full-timeLocation:McKell - Haymarket, Sydney | Hybrid working with days onsite each weekAbout the teamWe are looking for a motivated and organised studio coordinator to join the Video Production and Content Team within the Department of Customer...

  • Security Project Coordinator

    5 days ago

    Sydney, New South Wales, Australia NSW Department of Customer Service Full time $129,464 - $142,665 per year

    Security Project Coordinator, Temporary opportunity until 30th June 2027, with the possibility to extend or make ongoing. Flexible + Hybrid working options availableSecurity Project Coordinator within DCS Cyber & Information Security Office (CISO) at DCSTemporary opportunity up to 30 June 2027, with the possibility to extend or make ongoingClerk Grade 9/10:...

  • Project Support Officer

    1 week ago

    Sydney, New South Wales, Australia NSW Department of Customer Service Full time $84,659 - $92,701 per year

    Project Support Officer (Identified)Seeking Aboriginal candidatesThis is an identified role. Aboriginality is a genuine occupational qualification and is authorised by S14 (d) of the Anti-Discrimination Act 1977.About the roleWe have several exciting opportunities for Aboriginal Project Support Officer's to join our team.These roles play a key part in...

  • Customer Service Coordinator

    2 weeks ago

    Sydney, New South Wales, Australia Charterhouse Full time $60,000 - $90,000 per year

    Customer Service Coordinator 12-month temporary assignmentASAP start | WFH flexibilitySydney, CBD$36 per hour + superWe currently have an opportunity for a Customer Service Coordinator to join a leading residential property group on a temporary contract. The role will see you working across a portfolio of landmark apartment developments, including NSW, QLD...

  • Warehouse Coordinator

    2 weeks ago

    Sydney, New South Wales, Australia Randstad - Business Support Full time $45,000 - $60,000 per year

    Your New RoleStep into your new role as a Warehouse Coordinator, supporting a global Environmental Consultancy firm at their Warehouse located in Artarmon. As a key member of the team, you'll be essential in managing the warehouse and ensuring smooth operations for labs and storage facilities across Australia. NOTE: This role is part-time (2-3 days per...

  • Administration/Customer Service Officer

    2 weeks ago

    Sydney, New South Wales, Australia Hays | Office Support Full time $55,000 - $70,000 per year

    Your new companyGreat opportunity to join a well-established organisation based in the St George area. Due to expansion and growth, the company is looking for a strong administrator/customer service person to join their busy team.Your new roleYour day will consist of a variety of duties including Handle customer enquiries via phone and emailProcess...

  • Care Coordinator

    2 weeks ago

    Sydney, New South Wales, Australia Southern Cross Support Services Full time $60,000 - $90,000 per year

    The Company: At Programmed Care, we are committed to providing high-quality care and support for vulnerable people, empowering them to lead fulfilling and independent lives. We are currently seeking a passionate and dedicated Care Coordinator to join our dynamic team, working closely with our clients and front-line support workers to deliver outstanding...