Pest Control Technician

Job Type: Full Time, Permanent Position

Location/Routing Territory: Greater Melbourne area

Start Date: 3rd October, 2025

9:00am-5:00pm (Monday - Friday)

Option to work overtime and weekends

Please note that this position is defined as Level 3 under the Pest Control Industry Award (MA

The Big Picture: Grow With A Growing Company

Insight Pest Solutions is the fastest growing residential home service company in Canada, and now we're entering our second year in Australia With this progress comes a demand for driven and self-motivated individuals to grow alongside our company as we continue to build our unique service and brand in Melbourne.

As a Licensed Pest Control Technician, you are an integral part of building and maintaining client relationships, whether it is through identifying pest issues and infestations or recommending solutions, your expertise and professionalism provide the client with comfort, trust, and confidence.

As a company, we're constantly improving and expanding our services through ongoing research and development for more environmentally sensitive products, safer methodology, applications, and creative ways of doing business. Insight offers homeowners a pest prevention and home maintenance package that will remove and prevent typical household pests such as ants, cockroaches, wasps, ticks, spiders, and mice from entering homes through a seasonal maintenance program. To meet the needs of our clients, we are constantly seeking and challenging new ways that redefine service delivery and expectations.

Salary Expectations as covered under the Pest Control Award:

As a Licensed Pest Control Technician, the starting salary is $65,000-$75,000 dependent on experience.  As you gain more experience with Insight, we provide a competitive salary range of $76,000 - $85,000.

Position Summary - Responsibilities:

• Customer Service; answer all customer inquiries in a professional manner and recommend appropriate solutions to resolve customer concerns
• Provide interior and exterior inspections for residential customers
• Identify pests, entry points, and infestations
• Provide appropriate treatments for pests and rodents
• Produce service reports for all work performed and products used
• Maintain excellent customer relationships

Physical Demands:

• Must have the ability to lift and carry up to 15kgs of equipment
• Must be able to access, and be comfortable with, working in a variety of conditions such as confined spaces (i.e crawl spaces), damp and/or dusty locations
• Must be able to physically perform essential duties, such as walking, crouching, balancing, and reaching

Minimum Qualifications - What will make you successful:

• Licensed Pest Control Technician in the state of Victoria (we can help with inter-state licensing if necessary and point you in the right direction to become certified if you're not already)
• Self-motivated and able to work with little supervision
• Reliable and able to communicate with Branch Managers and other coworkers
• Someone who takes pride in their work
• Someone who possesses strong interpersonal skills; able to build on existing and new customer relationships
• Someone who is a quick thinker and enjoys problem-solving
• Australian Driver's License (auto) and a clean driving record
• Clean Federal Police Check or willingness to obtain
• Must be 21 years of age or older to operate a company vehicle
• Interested in Pest Control

The Perks - What's in it for you

• $65,000 - $85,000 annual + commissions + bonus + superannuation
• Company vehicle and fuel card
• Flexible work schedule
• No bed bugs, termites, snakes, or wildlife
• Consistent daily route schedules with short drive times between locations
• Full-time employment (38 hours/week) with the opportunity for overtime. Plus, no "on-call" work.
• Commission on new business and bonuses on work completed
• Opportunities for growth within the company - we love to promote within
• Positive, engaging, and energetic company culture with team-centered initiatives and individualized support available

*Insight Pest Solutions is an equal opportunity employer committed to diversity and inclusion. If you are selected to participate in the recruitment process, please inform Human Resources of any accommodations you may require. Our team will directly work with you in an effort to ensure that you are able to fully participate in the process.