Senior Recruitment Officer

Company description:

The Department of Education is the largest provider of public education in Australia with responsibility for delivering high-quality public education to two-thirds of the NSW student population. For more information about the Department of Education, please visit

Job description:

• Full-time employment opportunity in a vibrant and supportive team
• Based in Parramatta CBD with flexible working arrangements available
• Remuneration of $113,574 - $125,720 plus super and leave loading

About the Opportunity

We are excited to announce an opening for a Senior Recruitment Officer - Clerk Grade 7/8 position, within School Recruitment.

We welcome applications from individuals with experience and enthusiasm for recruitment of school-based staff. From this recruitment process, a recruitment pool will be created to fill upcoming temporary and ongoing Senior Recruitment Officer - Clerk Grade 7/8 roles across School Recruitment.

About the Department of Education

The Department of Education is the largest provider of public education in Australia, with over 100,000 employees across NSW in our schools and corporate offices. Our purpose is centred on the delivery of high-quality public education to two-thirds of the NSW student population.

For more information about the Department of Education, please visit NSW Department of Education

About the role

The Senior Recruitment Officer provides specialist advice and recruitment solutions to support the placement of school-based staff, with a focus on more complex school environments. This role ensures high-quality customer service while navigating unique staffing challenges and providing strategic guidance to schools with specialised workforce needs.

In this role, you will play a key role in partnering with stakeholders within our school networks, providing them with specialist advice and support and ensuring compliance and adherence with our Staffing Agreement and relevant Awards.

Additionally, you will mentor and support Recruitment Officers within your team, providing advice and assistance to help them succeed in their roles.

About you

To be successful in this role, you will:

• Possess excellent time management and multitasking skills, enabling you to work effectively in a fast-paced environment with competing priorities and deadlines. This includes answering multiple calls throughout the day and working within a rostered phone-based system while meeting the daily requirements of the position.
• Demonstrate outstanding communication and customer service skills, maintain a positive, can-do attitude, and take accountability as a dedicated recruitment contact for a school network.
• Have great attention to detail and enjoy building trusting relationships and collaborating with your team and members of school communities.
• Be adaptable, flexible and forward thinking - a self-starter who is motivated to provide meaningful outcomes for children in NSW public schools.
• Exhibit strong analytical and organisational skills, along with a natural ability to solve problems.
• Build and sustain relationships with a diverse range of stakeholders with competing and time priorities and tight deadlines in a high pressured, dynamic working environment.

For further information please view the role description.

Essential requirements, experience and knowledge

• Tertiary qualifications or relevant experience in human resource management, operations, customer service or a relevant discipline.
• Demonstrated understanding of and commitment to the value of public education.
• Knowledge of and commitment to implementing the Department's Aboriginal Education Policy and upholding the Department's Partnership Agreement with the NSW AECG and to ensure quality outcomes for Aboriginal and Torres Strait Islander people.

Benefits

With over 100,000 people working all over NSW, the Department of Education isn't like any other workplace. You can customise your career track and experience benefits including:

• the opportunity to make a real difference, doing important work in a varied, rewarding career in which you can make the most of your recruitment expertise across a variety of opportunities
• flexible working conditions, with a 35-hour week and generous leave entitlements that give you unrivalled work-life balance
• a dynamic workplace in an organisation committed to diversity and inclusion
• opportunities for advancement beyond the initial job description, with scope to move sideways as well as up and receive the professional support you need to discover new talents and interests

How to apply

If you are interested in joining the team, we want to hear from you

Please attach a resume (maximum 5 pages) and a cover letter (maximum 2 pages) outlining how you meet the requirements and capabilities of this role.

Please refer to the Applicant's Guide to Applying to assist you with your application.

If you are an existing Education Support Staff (corporate staff) with the NSW Department of Education, click here for instructions on how to submit your application.

All other applicants please submit your application by clicking 'Apply Now'.

Note: the selection process will include a range of assessment techniques to assist in determining your suitability for the role. Successful candidates will be required to undertake pre-employment screening for this role which includes a National Criminal History Check.

As a condition of employment, successful candidates not currently employed by the Department must provide a valid Working with Children Check (WWCC) clearance number. Renewal is not required after the WWCC expires, as long as you remain in a non-child-related role. Employer obligations only apply while the WWCC is valid.

Candidates must have Australian work rights (citizens, permanent residents, New Zealand citizens or a valid work visa). Ongoing (permanent) roles are open to Australian citizens and permanent residents and New Zealand citizens, while temporary roles welcome applicants with a visa.

Closing date: Thurs 16 October 2025, 11:59pm

Contact: For role enquiries please contact Angela Biviano, Manager School Recruitment, at

We welcome applications from all ages and genders, Aboriginal and Torres Strait Islander peoples, culturally and linguistically diverse groups, the LGBTQIA+ community, veterans, refugees and people with disability. If we can make some adjustments to our recruitment/interview process to better enable you to shine, please contact the Diversity and Inclusion Team ) or visit NSW Department of Education Diversity and Inclusion.

A recruitment pool may be created through this recruitment process. A recruitment pool is a group of applicants who have been assessed and identified as suitable for this role, and who may be considered for a range of similar roles, including temporary, term or ongoing roles, over the next 18 months.