Manager Visitor Services

5 days ago

Darwin, Northern Territory, Australia Department of Tourism and Hospitality Full time $114,088 - $126,997 per year

Administrative Officer 6 - Remuneration Package Range

$114,088 - $126,997

Territory Wildlife Park

Berry Springs

One full time ongoing vacancy is available

As the Manager Visitor Services, you will be responsible for coordinating the visitor services team and service delivery which includes delivering a guide service and the commercial and operational management of a café, souvenir shop and ticketing admissions hub.

You'll also manage the marketing and promotion of the park to enhance visitor attraction and engagement and the content creation for interpretation resources and informative signage at the park.

The Territory Wildlife Park

Located just 45 minutes south of Darwin, the Territory Wildlife Park is a leading zoological and conservation centre showcasing the unique wildlife and habitats of Northern Australia. As a ZAA-accredited park, it offers immersive, nature-based experiences—from walk-through aviaries and billabongs to engaging wildlife presentations. The Park plays a vital role in education, research, and conservation, while also serving as a valued community asset and cultural connector.

About you

You're a motivated professional ready to lead and elevate visitor experiences. To be successful you will have:

  • Proven experience in tourism, communication, visitor experience and retail management
  • Proven leadership and management skills, with the ability to plan and manage programs and projects.
  • Proven ability to maintain professionalism and drive in complex and challenging business environment with a sensitive approach.
  • Proven strong communication skills with the ability to negotiate and act as a representative in various environments.
  • Ability to interact effectively with people of diverse cultures.

The Benefits

  • Attractive salary package
  • 12% superannuation
  • 6 weeks recreation leave + 3 days Christmas closedown leave
  • 3 weeks personal leave
  • Up to $1,724 annual leave loading
  • Support to grow and develop your career with professional development opportunities
  • Enjoy stable employment in the NT Government.

Explore the Territory:

  • Greater Darwin and surrounds regional guide
  • Top End Regional Guide

Learn more about us:

  • Territory Wildlife Park
  • Facebook
  • Instagram
  • Department of Tourism and Hospitality

For further information about this vacancy please contact:

Rob Hall, Director Territory Wildlife Park on or

Quote vacancy number: 24590

Closing date:  28/10/2025

Applications should consist of a one page summary sheet, resume / CV and copies of relevant qualifications.

For a copy of the Job Description or to view career opportunities in the Northern Territory Government please visit

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