Family Support Service Senior Practitioner

About the role

The Senior Practitioner position will oversee case management and case work service for the Family Support Service. This position will add value to the program in the form of additional leadership by mentoring, supporting and providing supervision to Practitioners, Aboriginal Family Support Workers, and other staff as needed. Additionally, it will involve undertaking complex case management processes.

The Family Support Services is funded by Territory Families, Housing and Communities and is a collaboration with Danila Dilba.

The Family Support Services coordinate an effective service system response to respond to high and complex needs, and trauma. The program must be able to engage with, and work effectively with, the broader service system.

The Family Support Services has a clear mandate to information exchange between service providers and Department of Territory Families, Housing and Communities to ensure quality of services, efficiency and prevent unnecessary statutory intervention.

The service prioritises and fosters sector partnership and collaboration and services are based on evidence and focused on outcomes.

This is a Full-Time opportunity based in Darwin, NT within our Family Support Services program. The position reports to the Family Support Services Team Leader.

Key Selection Criteria:

To be successful in this role, you will have:

• A knowledge and understanding of Aboriginal culture and values and an awareness of the current issues faced by Aboriginal children, young people and their families.
• An appropriate qualification in human services and/or equivalent experience and skills.
• Demonstrated ability in working as part of a team.
• Experience in case management with families and children who have experienced trauma.
• An understanding of attachment, trauma theories, child development, child-centred approach, and resilience.
• Sound knowledge and understanding of Aboriginal history, values, the stolen generation, practices, and culture.

Please address the full Key Selection Criteria outlined in the PD as part of your application.

For a full position listing, please click APPLY. The Position Description is available for review at the bottom of the page.

For more information, please contact:

Dana Constable at

Our offer:

• Hourly Rate of $55.72 to $58.19 as outlined in the SCHADS Award Level 6, dependent on qualification and experience. 
• Salary packaging – we can help you to maximize your salary packaging up to $18,550 per year, which allows you to reduce the amount of tax you pay.
• Paid Training that is industry specific including Therapeutic Crisis Intervention (TCI), Sanctuary and Cultural Awareness training.
• Fitness Passport - which is a discounted workplace health and fitness program available to you and your family. For a fraction of the price of a regular gym membership.
• Employee Assistance Program- Free access to a wide range of options with all aspects of life such as social, financial, physical, mental health by providing counselling and coaching supporting relating both to your circumstance, even including health advice from qualified nutritionists.
• Supportive Environment - Monthly supportive meetings with your direct manager.
• Sanctuary Organisation - MacKillop's work is underpinned by the Sanctuary Model, an evidence-supported, whole of organisation framework that brings our values to life. The model reinforces our ability to create a safe environment that teaches people to cope effectively with stress and trauma, and to heal.

You must have a:

• Valid and current Driver's Licence;
• Satisfactory Criminal History Check (paid for by MacKillop);
• Valid Employee Working with Children Check;
• Valid and current NDIS Workers Screening Check (for risk assessed / client facing roles). MacKillop can assist successful candidates with their application.

Our Commitment:

MacKillop celebrates and draws strength from diversity and respects the dignity of all people. Every person at MacKillop has the right to be safe and to be treated justly. We value every person's ability, cultural or linguistic backgrounds, ethnicity, sexual orientation, gender identity, gender expression, intersex status, relationship status, religious or spiritual beliefs, socio-economic status, and age.

It is our goal that MacKillop Family Services continues to evolve as a culturally safe, culturally competent, and welcoming organisation to Aboriginal and Torres Strait Islander children, young people, families, and communities.

Aboriginal and Torres Strait Islander people are strongly encouraged to apply for this position.

Shortlisting for this position may commence immediately so please submit your application as soon as possible.