Operations Supervisor

Location: Perth Precinct, WA, AU

Reporting into the Area Manager – Customer Service and Logistics, the Operations Supervisor is responsible for overseeing the safe, efficient, and effective operations of the logistics, Facility upkeep, wash pad facilities and tool store at the Perth Branch

Roster
: Mon – Fri, 10.5 hours per day (including unpaid meal breaks)

Location
: Perth Airport, WA

What you'll do:

• Lead by example, consistently demonstrating company values through actions, decisions, and behaviour
• Oversee tool store and material handling operations, ensuring safety, efficiency, and alignment with strategic objectives
• Ensure compliance with Chain of Responsibility (CoR) regulations for all inbound and outbound logistics movements
• Develop team capability in materials handling, including safe and effective loading and unloading of machines and parts
• Provide operational support to service teams, including tool delivery, machine inventory management, and crane operations
• Manage tool store inventory, calibration, and storage practices, driving continuous improvement and service quality
• Assign tasks, monitor progress, and foster accountability to meet performance targets and operational goals
• Recruit, coach, and mentor team members to build a skilled, motivated, and high-performing workforce

Skills and Experience:

• Certificate IV or higher qualification in Leadership, Management, or a related discipline
• Minimum 2 years' experience in operations or warehouse leadership roles
• Proven ability to analyse data across multiple systems and platforms
• Experience interpreting CAT systems and managing order tracking to meet stakeholder expectations
• Strong conflict resolution skills with a track record of handling challenging situations effectively
• Advanced communication skills, both written and verbal, with strong interpersonal capability
• High-level proficiency in MS Office Suite and internet-based applications
• Demonstrated problem-solving ability with a focus on meeting internal and external customer needs
• Excellent time management and attention to detail, with the ability to manage competing priorities in a fast-paced environment

Optionally, you could include:

• Knowledge of Chain of Responsibility (CoR) legislation
• High Risk Work License (LF)

Our Benefits inclusive of but not limited to:

• Financial Benefits – Paid Parental Leave & Secondary Carers Leave, Salary Sacrificing, Novated Leasing, Income Protection Insurance & More than 600 retail discounts such as Coles, Petbarn, Virgin, HOYTS & Crown.
• Health & Wellness – Discounts with BUPA, Fitness Passport to access multiple gyms across Australia & EAP access to support you and your immediate family.
• Culture & Career – Personal and Team Recognition (Made for More Awards), Internal Career Progression, Training & Upskilling through our award-winning WesTrac Institute.
• Employee Referral Program– Opportunity to receive a referral bonus up to $5000 for applicable roles.
• Additional Perks – Emergency Services Leave, Defence Force Reserves Leave & Employee Share Purchase Plan opportunity

Our Company & Commitment
With over 4,500 employees, WesTrac is one of the world's largest authorised Cat equipment dealers, offering a wide range of mining and construction equipment and management solutions.

At WesTrac, we reflect diverse communities, celebrate our people's diversity, and create a culture where employees feel safe to be their authentic selves. We encourage applications from First Nations people, LGBTQIA+ individuals, and those from culturally diverse backgrounds. WORK180 endorsed employer for our commitment to diversity, inclusion, and equality.

Reference Number : 4519