Delivery - Architect

APAC Integration Architect Remote (Australia-based)

Are you a naturally curious problem solver with a strong technical background and excellent people skills? Do you thrive on leading teams and guiding others to success?

If so,
join the Axsium team
At Axsium, our
Integration Architects
play a key leadership role in driving the successful implementation and customization of workforce management (WFM) solutions. You'll act as a trusted advisor to clients while guiding internal project teams through every phase of the engagement lifecycle.

Remote position based in Australia.

Duties and Responsibilities

Project delivery

• Provide deep domain expertise to oversee function or technical approach, tasks, and deliverables on a project
• Lead and guide clients to desired outcome for complex requirements and/or processes
• Demonstrate domain expertise to gain client's confidence
• Review and lead client-facing presentation on complex subjects
• Master Axsium tools, systems, and methodology, whether internal or external, demonstrated through selection, use, giving guidance to others internal or external, and adapting the tools as needed
• Refine approach, deliverables, and processes to further improve project efficiency and effectiveness
• Strive to develop continuous improvement of approach, deliverables, and processes
• Take initiative to share improvements and develop other Axsium resources
• Ensure quality of configuration tasks, project documentation, and all other deliverables
• Support Project Manager by highlighting potential project risks in timely manner and providing potential alternatives within domain expertise

Client Interaction

• Present and always conduct yourself in a professional manner, whether onsite with client or interacting remotely through phone, email, and other online platforms
• Demonstrate the ability to navigate demanding situations in a calm and structured way and seek help if required
• Understand, adapt, and act respectfully within the client's organization and culture
• Lead and guide and coach Axsium team in discussions and workshops with the client
• Develop and maintain positive relationships with clients on projects and beyond and continue to find additional opportunities with the clients
• Master all Axsium service offerings and WFM vendor capabilities
• Demonstrate expertise with Axsium service offerings and WFM vendor landscape, and find opportunities for additional work
• Provide insight to client on industry/business and WFM operations
• Demonstrate confidence to learn and master new areas within domain expertise
• Provide best practices and conduct situation assessments to drive decision

Administration

• Timely and accurate submission of timecards and expense reports
• Proactively provide notification of availability and adhere to project assignment hours
• Comply with Axsium data security policies and Human Resources policies
• Communicate clearly, effectively, and in a timely manner with peers, leadership, and all others at Axsium
• Effectively use bench time for Axsium's improvement and for personal development

Culture

• Act as an ambassador for Axsium culture in personal presentation, commitment, and integrity
• Take personal ownership and accountability for individual ability to positively impact Axsium's company success
• Maintain and continuously seek improvement to domain expertise, through training and experience
• Collaborate within Axsium with peers through ASK and other knowledge sharing forums
• Innovate and develop thought-leadership in WFM
• Mentor, guide, and develop other consultants
• Lead and own internal Axsium initiatives and projects
• Actively engage in the sales cycle, creating completion project estimates and SOWs, partnering with internal sales account owners

Requirements

• UKG Boomi Certification:
   Must have Boomi experience with UKG PRO WFM
• Technical Skills:
  experience with integration technologies like Boomi and cloud-based platforms, RESTful APIs, web services (SOAP, REST), JSON, XML, and SQL
• Experience with UKG Systems:
   A deep understanding of UKG workforce management products
• Problem-Solving and Analytical Skills:
   Ability to troubleshoot complex integration issues and design scalable, effective solutions
• Communication Skills:
   Ability to communicate effectively with technical and non-technical stakeholders
• Detail oriented and comfortable leading requirement gathering, design workshops, meetings to present findings and make recommendations to client's project team, senior management and C-level executives through discussion and presentation
• 8+ years of workforce management consulting experience developing and executing workforce management implementations strategies
• 8+ years of experience working with workforce management technologies and vendors including but not limited to labor forecasting, schedule optimization, time keeping, budgeting and task management, vendor certifications are an asset
• Deadline driven, confident, open to taking initiative, ability to multitask
• Excellent organizational and leadership skills
• Ability to lead and guide clients and internal teams in the use of best practices
• University or college degree ideally in business, computer science, information systems, or industrial engineering
• Travel may be required