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Senior Data Engineer

2 weeks ago

Melbourne, Victoria, Australia The Urban Escape Full time $90,000 - $120,000 per year

Welcome to HotDoc

Founded in Melbourne, Australia in 2012, HotDoc is Australia's largest patient engagement platform with over 8 million app downloads in Australia.

The past 18 months have seen massive growth for our business, our team, and our community. We now work with over 21,000 practitioners around Australia, including GPs, Allied Health, Dental Practices, Specialists, and Optometrists.

We have ambitious goals to improve the healthcare experience for everyone in Australia with exceptional patient journeys, and we're looking for extraordinary individuals to help us get there.

Role Purpose & Context
At HotDoc, our purpose is to improve the healthcare experience for everyone in Australia, by improving the way that patients and doctors communicate. We're passionate about building products that have a real impact on patient health outcomes and delivering services that support the growth and sustainability of Australian healthcare.

Why join HotDoc?
As a Senior Data Engineer, you'll play a pivotal role in scaling our data platform and directly contribute to how we measure patient engagement, clinic success, and platform growth.

Here's what you can look forward to:

  • Exciting challenges, impactful work: Be part of innovative projects that improve the patient experience and streamline practice operations. Every day, you'll see how your efforts contribute to better healthcare outcomes.
  • Collaborative environment: Work with a supportive team that thrives on shared successes and continuous improvement.
  • Autonomy with Support: Enjoy the freedom to own your accounts and make impactful decisions, with your leader and team always there to back you up.

What will you be doing?

  • Design, build, and manage data pipelines that ensure critical product and operational data is reliably integrated into our data platform
  • Develop and maintain canonical datasets that enable the business to track key metrics such as patient engagement, clinic growth, and platform usage
  • Work closely with Engineering, Product, Growth, and Finance to understand data needs and deliver scalable solutions
  • Implement robust and fault-tolerant systems for data ingestion, transformation, and monitoring
  • Participate in architectural and engineering decisions that shape the evolution of HotDoc's data platform
  • Uphold strong standards for data security, privacy, and compliance with healthcare regulations
  • Contribute to a culture of learning and high-quality engineering by mentoring others and sharing best practices

What you must have to apply for this role

  • 5+ years of experience in data engineering or software engineering with a strong data focus, or demonstrated equivalent professional experience in a comparable role
  • Strong skills in SQL and data modeling, with experience using tools like dbt
  • Proficiency in Python and familiarity with orchestration tools such as Airflow
  • Experience with cloud data warehouses (e.g., BigQuery, Snowflake, or Redshift)
  • Ability to work cross-functionally with diverse teams including Product, Growth, and Engineering
  • Demonstrated ability to ship production-grade data pipelines with a focus on performance, reliability, and scalability

You're just the person we're looking for if you can demonstrate that

  • A socially conscious mindset with a desire to contribute to positive change in the Australian healthcare patient experience
  • Strong sense of empathy and a commitment to doing the right thing by others
  • Proactive approach to problem-solving, with a willingness to take ownership and see solutions through to completion
  • Confidence to challenge the status quo and advocate for thoughtful, constructive change
  • Genuine passion for technology, particularly in health IT and SaaS, with an interest in leveraging it for meaningful impact

What do our employees love about working for HotDoc?
Our people are at the heart of HotDoc. We are an employee first company, and recognise that we can't provide a great patient experience if we don't look out for our employees.

  • HotDoc staff enjoy the flexibility to work from home and from our Melbourne HQ.
  • Access to our comprehensive Health & Wellbeing Program
  • A generous Learning and Development Budget
  • Parental leave benefits program including paid baby sleep school, first aid courses and EAP for primary and secondary care givers
  • Company wide events & activities at our HQ in Melbourne for all remote and hybrid staff to attend several times a year
  • In office collaboration days where our teams participate in workshops and planning
  • Private and confidential EAP program for all employees from day one
  • In house Career and Strengths Coaching tailored specifically to every employee

Please note, we ask that all local staff make an effort to attend our Melbourne HQ once a week to better build relationships, get to know their teams and to meet the other members of staff they might not have the opportunity to during a normal working day. All staff are required to attend all in company events twice a year. Remote staff will be allocated a travel and accommodation budget for these events. If this is not possible please ensure you speak to the hiring manager during the recruitment process so we can assist with flexible working considerations if required.
HotDoc is a place where you can be you.
HotDoc prides itself in being an inclusive and diverse workplace; in fact, we celebrate it. If there are any alternative considerations you might require to perform this role or if there is anything we can do to assist you in the application process please let us know. We will do our best to make this a great experience for you.