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Assistant Venue Manager
2 weeks ago
Do you have a passion for hospitality, leadership, and a love for fast-paced, high energy dining? We're calling for a high-energy, guest and team-focused Assistant Venue Manager to lead the charge in our thriving Adelaide restaurant
This is an awesome opportunity for a budding hospitality manager to step up from a current senior team/Duty Manager role and grow with us We've got the coaching and support - you bring the energy and attitude
Who We Are:
Founded 10 years ago in Fitzroy by two fine dining chefs and a maître d', Belles, now with 6 busy restaurants between Sydney, Melbourne & Adelaide is known for our infamous hot chicken, soulful tunes, and easy-drinking booze. It's the 1%-ers—like our full table service, live-streaming DJ radio and the taste of our Belles Original Draught on tap —that make us more than just another neighborhood joint. People flock to us for the good vibes, our obsession with the guest experience, and that special touch of Belles magic.
The Role:
As our Assistant Venue Manager, you'll work closely with the Venue Manager and senior team to ensure our high standards are met and the energy stays high. This role is ideal for someone who can step up when needed and lead by example, motivating the team to deliver excellent service and positive vibes every day. You'll be key to managing the flow of service, supporting staff, and handling venue operations to keep everything running smoothly.
Key Responsibilities:
Team Support: Assist in leading and inspiring a team of 15-20 across front and back of house, fostering a positive, high-energy environment.
Service Excellence: Ensure every guest receives the Belles experience by maintaining our signature service standards.
Operational Management: Support the Venue Manager in rostering, stock management, and ordering, with a focus on efficiency and meeting revenue goals.
Training & Development: Play a hands-on role in training staff, helping them grow and uphold our standards in both product knowledge and service.
Leadership Presence: Step in confidently when the Venue Manager is away, ensuring seamless operations and a consistent guest experience.
Safety & Compliance: Maintain our venue's compliance with all safety and hygiene standards, while preserving a lively and welcoming atmosphere.
What We're Looking For:
Experience: 1-2 years in a leadership or senior duty management role in a high-volume, fast-paced venue.
Leadership Potential: A positive, approachable leader who inspires teamwork and thrives in a high-energy environment.
Customer-Centric Approach: Passionate about hospitality and ensuring every guest feels right at home.
Organisational Skills: Strong planning and communication abilities to help manage smooth services.
Vibe, vibe, vibe: A hands-on attitude with a natural knack for keeping the team energized during busy times.
What's in it for You:
- Competitive salary + performance-based incentives
- Regular staff meals and generous discounts at all Belles venues
- Pathway for career progression within our growing brand
- Supportive leadership team committed to your development
- A positive work-life balance
Head over to @belleshotchicken on IG for a vibe check, or reach out to apply with a personalised cover letter - let's chinwag
Job Type: Full-time
Pay: $67,500.00 – $72,500.00 per year
Benefits:
- Employee discount
- Employee mentoring program
Experience:
- Duty Management : 1 year (Preferred)
- People Management: 1 year (Preferred)
Language:
- English (Required)
Work Authorisation:
- Australia (Required)
Work Location: In person