Retail Store Supervisor

1 day ago

Chadstone, Victoria, Australia W Cosmetics Full time $60,000 - $80,000 per year

Welcome to W Cosmetics – Your Beauty Wonderland.

We're more than just a beauty retailer - we're a destination. Our mission is to create an inspiring space where beauty lovers of all ages, genders, and backgrounds can explore the most unique, exciting, and on-trend products from around the world, with a special focus on the latest innovations from Japan and Korea.

Our Chadstone store is looking for a passionate and experienced Retail Store Supervisor to lead the team and elevate the customer experience.

What You'll Be Doing

As our Store Manager, you'll be the heartbeat of the store - ensuring operations run smoothly, sales soar, and every customer feels like they've stepped into a world of beauty, confidence, and joy.

Your key responsibilities will include:


• Leading daily store operations and inspiring your team to exceed KPIs.


• Delivering a premium customer experience with a service-first mindset.


• Coaching, mentoring, and developing your team in product knowledge and client care.


• Managing recruitment, onboarding, performance reviews, and development plans.


• Planning rosters and overseeing payroll/timesheet accuracy.


• Driving merchandising and visual standards that reflect our brand.


• Managing inventory levels, analysing sales trends, and planning promotions.


• Liaising with shopping centre management and external suppliers.


• Acting as a brand ambassador on the floor, engaging customers and energising your team.

What You'll Bring


• Previous experience in retail or store management (beauty/fashion/ ideal).


• Proven ability to lead, motivate and develop high-performing teams.


• Strong commercial acumen and ability to drive sales results.


• Confident decision-making and conflict resolution skills.


• Exceptional communication, presentation and interpersonal skills.


• A genuine passion for beauty, trends, and delivering next-level service.


• A polished, professional presence that aligns with W Cosmetics' brand standards.

Why You'll Love Working With Us


• Join a rapidly expanding brand at the forefront of the beauty retail revolution.


• Work in a dynamic and inspiring environment where your creativity and ideas are valued.


• Enjoy generous employee discounts on our global product range.


• Unlock store performance bonuses and commission opportunities.


• Be part of a passionate, inclusive team that lives and breathes beauty.

Ready to step into your dream role?

If you're a retail leader who thrives in fast-paced environments, loves mentoring others, and has a passion for all things beauty—we want to hear from you.

Apply now and help us bring the best of global beauty to Chadstone

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