Concierge & Telephony Services Officer

2 weeks ago

Canberra, ACT, Australia JLL Full time $60,000 - $80,000 per year

Shaping the future of real estate for a better world.

At JLL, we see a Brighter Way forward for our clients, our people, our planet, and our communities. With over 200 years of real estate experience, we are, and always have been, in continual pursuit of brighter ways of working.

We bring to life see a Brighter Way in all that we do by seeking better, smarter, more innovative ways of working. We approach our work in a warmer, more optimistic, and inclusive way.

JLL is a global leader in helping clients envision where people will live, work, play, shop, and eat.

What this opportunity involves:

Join our dedicated service team to deliver exceptional customer experiences through integrated reception, concierge, and administrative support, proactively addressing client needs while maintaining professional standards within our Government Agency client building.

An Overview of the role:

  • Professional front-of-house and visitor services
  • Remote support for other sites
  • Room booking management and setup
  • Catering and cleaning coordination
  • AV equipment and video conferencing management
  • Car park and locker administration
  • Defect reporting and maintenance coordination
  • Call handling and teleconference support
  • Mail distribution and service reporting

Sounds like you? This is what we are looking for:

We seek a skilled professional with proven customer service excellence and administrative expertise to deliver outstanding support across our integrated service platform.

  • Australian Citizenship is essential due to client requirements.
  • Preferred experience in hospitality/hotel environment or reception.
  • Ability to obtain and hold an Agency PEP Clearance and/or any additional associated Entity clearances.

What you can expect from us:

You'll join an entrepreneurial, inclusive culture. One where the best inspire the best. Where like-minded people work naturally together to achieve great things. Join us to develop your strengths and enjoy a fulfilling career full of varied experiences. Keep those ambitions in sight and imagine where JLL can take you.

As an organisation, we don't just accept that we are a place of many different people, but we embrace it, we celebrate it, and we proactively support the needs that difference brings. JLL is committed to equal opportunity regardless of race, gender, age, sexual orientation or disability, and that is why, for more than a decade, we continue to rank among the World's Most Ethical Companies. We are dedicated to offering veterans from all ranks and services a successful civilian career as they transition out of the military. We recognise and appreciate the skills acquired in their service careers as vital and transferable to our workforce.

Interested candidates, please apply following the link below quoting job reference number REQ

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