Front Office Receptionist

1 day ago

Frankston, Australia Quest Frankston on the Bay Full time $60,000 - $96,000 per year

Quest Apartment Hotels is the largest and fastest growing serviced apartment brand in Australasia with a network of over 160 franchised properties across Australia, New Zealand and Fiji. With a 30 year history, Quest leads the market in providing accommodation solutions for the extended stay corporate traveller among Australia's top 500 corporates, and is well positioned for further expansion in line with a JV partnership with global hotel group, The Ascott Limited.

Quest Frankston on the Bay is a 78 room property located in heart of Frankston business and entertainment district. The property opened in 2013 and had a refurbishment in early 2020. We are the newest accommodation right on the edge of the Mornington Peninsula. We work as a small team of receptionist, with a mix of leisure and corporate guests.

Quest Frankston on the Bay now has an exciting opportunity available for a Front Office Receptionist to join its team on a Casual basis working between 8-24 hours per week.

The Role

Involves all aspects of front office reception, including providing friendly, personalised customer service in responding to accommodation enquiries, promoting the business to achieve accommodation sales, processing reservations and ensuring full and accurate data capture, assisting corporate and leisure guests (eg check in, explaining hotel facilities and location, check out), and ensuring the smooth running of the reception desk.

The Ideal Candidate

Will demonstrate a passion for customer service and ensuring a positive experience for all guests, strong skills in promoting and selling accommodation services and facilities, excellent communication, interpersonal and time management skills, experience with front office booking systems, a keen eye for detail, high standards of personal presentation, and a highly team orientated ethos.

Previous front office reception experience in a hospitality, travel or tourism environment would be highly regarded, as would other types of customer facing roles eg retail.

The successful applicant must be available to work afternoon shifts, weekends and public holidays, and have entitlements to work in Australia.

The Opportunity

The role presents a great opportunity to work with a beautiful newly refurbished property, close knit team, growing team under the banner of the highly successful and established Quest brand.

Terrific working conditions are on offer, including provision of a corporate uniform, staff, family and friends rates for leisure accommodation with Quest nationally, complimentary onsite parking, and opportunities to participate in any number of events and learning and development activities.

Applications

To apply, please direct your letter of application and CV to Kayla, Front Office Manager. Questions and expressions of interest are welcome by telephoning Kayla, on

Applications close 30th September 2025.

Job Type: Casual

Pay: $31.00 – $40.00 per hour

Benefits:

  • Employee discount

Work Location: In person

  • Medical Receptionist

    2 weeks ago

    Frankston, Australia Family Doctor Full time

    Family Doctor are seeking a Casual Medical Receptionist to join our team at Humphries Road Medical Centre in Frankston, VIC About us: Humphries Road Medical Centre is committed to providing high quality health care for our patients and we pride ourselves on our wide range of medical services to the community and comprehensive patient care. Working with us...

  • Receptionist

    1 day ago

    Frankston, Australia Regis Aged Care Full time

    **Receptionist | Frankston** - Want to work in a role where you make a positive impact in the lives of others? - Permanent Full Time | 76 hours Fortnight - Supportive team environment | Great culture | Career growth opportunities **About the role** The Receptionist is a key customer service role within our Regis homes, warmly welcoming visitors and...

  • Receptionist

    2 weeks ago

    Frankston, Australia JV HR Services Full time

    We have a vacancy for a part-time receptionist at our Frankston Facility. As a Receptionist you will use your skills to: - be the first point of contact for all visitors’ enquiries to the Facility; - provide high quality customer service when greeting persons in person and over the phone; - ensure the administration area is professionally maintained and...

  • Medical Receptionist Frankston Casual

    2 weeks ago

    Frankston, Australia For Health Group Full time

    About Us Elevate your healthcare career by becoming a vital member of the ForHealth Medical Centres family. We're a trailblazer in delivering top-notch, accessible healthcare, boasting an expansive network of 80+ medical centres and over 1300 independent health practitioners nationwide. Together, we contribute to more than 7 million patient consultations...

  • Receptionist

    5 days ago

    Frankston, Australia Lifecare Full time

    Lifecare is seeking a Receptionist to join our dedicated team and positively contribute to the exceptional care of our patients. This is a Casual role working to support our Allied Health team in Frankston. You will be answering and addressing incoming telephone queries, scheduling patient appointments, processing payments, invoicing and balancing daily...

  • Guest Experience

    1 day ago

    Frankston, Australia Ingenia Communities Full time

    You might not have heard about Ingenia before, and we tend to fly under the radar. Once you take a look into our dynamic, incredibly fast growing (ASX 200) business with a culture of creating community you'll be surprised by all the opportunities you'll find.- We are a leading Australian property group that own, operate and develop a fast-growing portfolio...

  • Administration / ESIS Officer

    1 day ago

    Frankston, Australia ST FRANCIS XAVIER SCHOOL Full time $60,000 - $80,000 per year

    Role Description/CriteriaWhat you'll do:Maintain accurate student information, enrolments, and attendance records.Operate and support school systems including Synergetic, ICON, and ESIS.Provide front office and reception support with warmth and professionalism.Assist with communications, school events, and general administration.Work collaboratively with...

  • Billings Clerk

    1 week ago

    Frankston, Australia Sharp & Carter Full time

    Immediate start on offer - Convenient Mornington Peninsula location - Working from home flexibility (Hybrid) **The Organisation** **Position Description** Reporting through to the Team Leader and working as part of a team, there has been a new role created to join as a Billings Clerk in a temporary capacity (4 months). Your main duties will include: -...

  • Receptionist/administration

    5 days ago

    Frankston, Australia HRW Full time

    A sensational opportunity for a switched on, motivated and versatile individual. This role is mostly autonomous and requires a good self-starter. Running multi Payrolls, dealing with customers, Superannuation funds, Workcover and monthly reconciliations are some of the duties. Computer literacy, exceptional interpersonal skills and numeracy skills are a...

  • Christmas Casual Helper

    1 day ago

    Frankston, Australia Bed Bath N' Table Full time

    Job no: 500488Work type: Christmas CasualStore/Office: VIC FrankstonCategories: Retail Team MembersWHO WE ARE:At Bed Bath N' Table we are in the business of helping our customers to turn their houses into homes where they can create wonderful and lasting memories with family and friends.We are looking for charismatic and cheerful Christmas Helpers to join us...