Director Solutions Architect, Salesforce

Company description

Publicis Sapient is a digital transformation partner helping established organizations get to their future, digitally enabled state, both in the way they work and the way they serve their customers. We help unlock value through a start-up mindset and modern methods, fusing strategy, consulting, and customer experience with agile engineering and problem-solving creativity. United by our core values and our purpose of helping people thrive in the brave pursuit of next, our 20,000+ people in 53 offices around the world combine experience across technology, data sciences, consulting, and customer obsession to accelerate our clients' businesses through designing the products and services their customers truly value.

Overview

As a Director, Salesforce Solution, you will play a strategic leadership role in shaping Salesforce solution delivery across enterprise-level programs in the ANZ region. You'll act as a trusted advisor to our clients, translating their most complex business challenges into scalable, sustainable Salesforce solutions that align with both immediate objectives and long-term strategy.

You will lead cross-functional architecture teams across Salesforce clouds (Sales, Service, Experience, Data, and Industry Clouds) and integrations, while contributing to thought leadership, practice development, and enterprise solution design standards.

Join a team of innovators, problem-solvers, and strategists, where your vision, experience, and leadership will help define what's next for digital transformation.

Your Impact

• Define end-to-end solution architectures that align with business goals, technical landscapes, and enterprise architecture strategies including RFP responses.
• Drive architecture decisions that balance business needs, technical feasibility, scalability, and cost.
• Shape multi-cloud Salesforce solutions, including considerations for data governance, compliance, performance, and user experience.
• Act as the solution owner across the project lifecycle, from discovery and blueprinting through implementation and stabilization.
• Build trusted relationships with senior client stakeholders, including CIOs, CTOs, and Heads of Digital or Customer Experience.
• Lead discovery, solution envisioning, and roadmap definition workshops.
• Translate business requirements into architecture blueprints and solution roadmaps.
• Present and defend architectural decisions to both business and technical audiences.
• Build strong relationships with Salesforce Solution Engineers, Industry Architects, and Account Teams.
• Stay closely aligned with Salesforce product roadmaps and co-innovation initiatives.
• Act as a liaison between the Salesforce ecosystem and client delivery teams to maximize value and accelerate innovation.

Skills & Experience

• 10+ years' experience in Salesforce ecosystem
• Deep expertise in designing and delivering complex Salesforce multi-cloud solutions (e.g., Sales Cloud, Service Cloud, Experience Cloud, Data Cloud, Industry Solutions, etc.)
• Demonstrated experience designing solutions that leverage Salesforce AI capabilities such as OmniStudio, and Agentforce
• Proven experience in Solution Architecture and PreSales
• Demonstrated leadership across discovery, design, governance, and delivery phases of Salesforce programs
• Experience with large-scale transformation programs, data migration strategies, and integration architectures
• Proven working knowledge of Salesforce platform architecture, data modeling
• Familiarity with security, compliance, and identity management principles within Salesforce
• Excellent communication and facilitation skills,  able to lead workshops, C-level presentations, and architecture boards
• Proven ability to engage with Salesforce teams (Solution Engineers, Account Execs, Product Managers) to drive alignment and strategic outcomes

Additional information

• An inclusive workplace that promotes diversity and collaboration.
• Access to ongoing learning and development opportunities.
• Competitive compensation and benefits package.
• Flexibility to support work-life balance.
• Generous paid leave and holidays.
• Wellness program and employee assistance.

As part of our dedication to an inclusive and diverse workforce, Publicis Sapient is committed to Equal Employment Opportunity without regard for race, color, national origin, ethnicity, gender, protected veteran status, disability, sexual orientation, gender identity, or religion. We are also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us