Senior Test

1 week ago


Sydney, New South Wales, Australia NSW Department of Customer Service Full time $129,464 - $180,000 per year

Senior Test & Implementation Officer
Temporary Role - Grade 9/10

About the Role
As part of Cyber Security NSW, the Capability and Development team work closely with internal and external stakeholders to produce solutions across a broad range of cyber security-based objectives. Projects include the development of software related to incident management, data/information management, data processing/analysis, automation, and other areas relevant to government environments and priorities.

Reporting to the Manager of Capability and Development, the primary purpose of the Senior Test and Quality Implementation Officer is performing all facets of test management and leading the creation and management of a test strategy for the team.

This is a temporary role for approximately 8 months, commencing in late October.

Responsibilities will include:

  • Coordinate, plan, manage and perform application acceptance tests within projects.

  • Define, communicate, and justify the test strategy and standards, and provide advice and guidance on test planning and execution.

  • Develop comprehensive test cases and user scenarios based on functional and non-functional specifications, working with users, stakeholders, and the project team.

  • Map tests and variables for test cases, ensuring wide coverage.

  • Take responsibility for testing integrity, managing the user/stakeholder relationship across acceptance activities.

  • Establish, configure, and use testing tools to automate testing, and interpret, execute, and document complex test scripts using agreed methods and standards.

  • Manage all phases of testing, including plans, resources, timescales, and deliverables.

  • Create test reports based on the outcomes of testing to track progress and providing metrics/analysis on where defects and issues are occurring more frequently and ensuring that the results of evaluations are understood by the technical team.

About you:
To be successful in this role you will have the following:

  • 5+ years' experience performing in test/quality roles within complex IT environments.

  • Experience and understanding of how software and application systems testing is carried out in a large, diverse organisation to support the efficient and effective delivery of ICT services.

  • Experience and understanding of planning, design, management, execution and reporting of tests, conforming to agreed standards.

  • Experience in using and configuring testing tools.

  • You will have strong interpersonal skills (written and verbal), with the ability to communicate, train, and work with non-technical users; you take initiative, are able to manage yourself, and have a can-do approach.

  • Must have Australian citizenship with (or willing and able to obtain and maintain) baseline clearance or higher (Australian permanent residents or visa holders will not be accepted).

  • Any other supporting tertiary/industry certifications are highly desirable.

Key Application Responses
Applicants must submit:

A one to two page covering letter which includes a response to the following question:

  • Detail the testing approach and methodology of a recent project you have taken part in. How did you define the functional and non-functional tests, and what testing tools did you use?

A resume at a maximum of three pages which clearly details your skills and experience as relevant to this role.

About Cyber Security NSW
Cyber Security NSW is a whole-of-government function located within Digital.NSW in the Department of Customer Service. We are responsible for ensuring a cyber safe NSW. The protection of our systems and digital information is important because of the many essential services NSW Government provides including health, emergency services, and transport. Exciting digital transformation is being undertaken across NSW Government that requires enhanced cyber capabilities though the development of custom, fit-for-purpose solutions.

At the centre of this exciting and growing cyber capability, Cyber Security NSW is working across NSW Government to:

  • Create a whole-of-government integrated approach to managing cyber risk and responding to cyber security threats

  • Increase cyber skills and awareness

  • Understand the risks from cyber threats to our digital information and systems

  • Set cyber security standards

  • Ensure we have the tools and know how to respond if a damaging cyber incident occurs

Salary Grade 9/10, with the base salary for this role starting at 129,464 base plus superannuation

Click Here to access the Role Description.

Visit the Capability Application Tool to prepare for the recruitment process by accessing practice application and interview questions based on the focus capabilities listed in the role description.

Closing Date: 7th of October 10am

Careers at Department of Customer Service
A career at the Department of Customer Service (DCS) gives you the opportunity to help improve government services and be part of reform that benefits people across NSW. We are focused on delivering excellent customer service, digital transformation, and regulatory reform. Come join us and influence the future of our great state.

Belong in our diverse and inclusive workplace

The strength of our workforce lies in its diversity and embracing difference, while the key to our success is leveraging the contributions of employees with different backgrounds and perspectives.

You can view our full diversity and inclusion statement here.

We want you to bring your best self to this application process. If you have any support or access needs that may require adjustments to allow you to fully participate in this selection process (including an alternate format of the application form) please contact

For more information, please visit

Information on some of the different types of disabilities

Information on adjustments available for the recruitment process



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