Dynamics 365 F&O Support Team Lead
5 days ago
Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you'd like, where you'll be supported and inspired by a collaborative community of colleagues around the world, and where you'll be able to reimagine what's possible. Join us and help the world's leading organizations unlock the value of technology and build a more sustainable, more inclusive world.
We're seeking a hands-on Dynamics 365 F&O Team Lead for our Support team. You'll have either a Functional or Development background and will be managing a team of F&O developers and consultants across Australia, as well as partnering with clients to understand their business objectives and advising them on how to leverage their solution to achieve these goals.
You'll gain a deep understanding of each client's organisation to ensure successful delivery, offer support in resolving issues and suggest enhancements to improve their existing systems. This role's focus is to engage with clients, to deeply understand their goals, challenges and opportunities and take initiative in driving progress, conducting regular meetings and providing actionable insights.
• Leading our D365FO Support team
• Providing day to day proactive advisory services to our clients
• Working in a strategic partnership with our Service Delivery Managers
• Maximizing business value for clients by anticipating client needs, recommending best practices and suggesting future enhancements
• Hands on customization and configuration of D365 F&O
• Overflow issue resolution
- 5+ years experience providing objective advice, expertise and specialist skills as a Functional/Technical Consultant in D365 F&O
- Ability to analyse, troubleshoot, scope and design requirements
- Demonstrated experience in a support environment
- Confidence working directly with clients
- Hands-on experience in day-to-day team management, where you've been accountable for the ongoing performance and wellbeing of direct reports
- Able to multi-task, work under pressure and to tight deadlines
- We recognise the significance of flexible work arrangements to provide support.
- Be it remote work or flexible hours, you will get an environment that maintains a healthy work life balance
- At the heart of our mission is your career growth. Our array of career growth programs and diverse professions are rafted to support you in exploring a world of opportunities.
- Equip yourself with valuable certifications in the latest technologies such as AWS and Microsoft Azure.
Apply today
Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, generative AI, cloud and data, combined with its deep industry expertise and partner ecosystem.
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