Functional Consultant

2 days ago

Sydney, New South Wales, Australia HSO Enterprise Solutions GmbH Full time

We help companies modernize business operations, adopt intelligent automation, deliver real-time performance insights and connect the enterprise – accelerating the impact of digital transformation. Founded in 1987 and recognized as a trusted advisor, HSO is one of the world's top business solution and implementation partners, large enough to serve, small enough to care. We are 100% dedicated to Microsoft technology, with practices that offer our clients a complete set of Microsoft cloud solutions from a single global partner. HSO is a proven global leader with unique delivery capabilities offered from our dedicated Microsoft practices in more than 31 offices across the Americas, Europe, Australia and Asia.

HSO is a Gold Certified partner since 2002 and since 2006 has been a part of the Microsoft Dynamics Inner Circle, a prestige reserved for just 1% of Microsoft partners worldwide. Within HSO you'll work with Microsoft Dynamics 365, Azure cloud platform and our unique, industry-specific solutions.

As a Functional Consultant, you will:

Play a key role in the implementation, testing, and support of Microsoft Dynamics 365 F&O solutions. You will work closely with clients to configure and customize the system to meet business needs, conduct functional testing, and ensure successful deployments. Additionally, you will provide first and second-line support, troubleshoot functional issues, and contribute to continuous improvement initiatives. This role requires regular travel to client sites, where you will collaborate with teams, lead testing efforts, and ensure smooth project execution.

Key Responsibilities:
  • Participate in D365 F&O implementations, including system setup and configuration.
  • Conduct functional testing to ensure high-quality deployments.
  • Provide first and second-line support, resolving functional issues efficiently.
  • Develop Functional Design Documents, perform testing, and maintain documentation.
  • Analyze root causes of recurring issues and recommend improvements.
  • Support clients during UAT and Hyper Care phases.
  • Prepare monthly reports and contribute to continuous improvement.
  • Work closely with technical teams, developers, and consultants to ensure seamless service delivery.
  • Mentor junior colleagues and share expertise.
  • Stay updated on D365 F&O updates and industry best practices.

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