Reservations Coordinator

Holmesglen Institute is a leading provider of vocational and higher education in Victoria, with over 40 years of experience and 140,000 graduates. As one of the largest government-owned TAFEs, we offer 600+ courses across multiple campuses, including Chadstone, Moorabbin, Glen Waverley, Eildon, and Melbourne's CBD. Our hands-on learning approach is supported by state-of-the-art facilities and strong industry partnerships, ensuring students gain the skills needed for successful careers. We foster a supportive, inclusive environment that encourages both staff and students to grow, innovate, and make a positive community impact.

The Opportunity:

• Full-Time | Ongoing contract of employment.
• $55,756 per annum pro rata + 12% super. Reasonable overtime will be offered which can be taken as a 25% salary loading equating to $13,939 p.a. by agreement.
• Eildon Campus – onsite parking. Accommodation is not provided in this position.

Holmesglen at Eildon is a unique and vibrant campus dedicated to providing immersive learning experiences in a picturesque, natural setting. Located in the heart of Victoria's Yarra Valley, the campus offers a range of specialised programs and training opportunities in areas such as outdoor leadership, environmental management, and hospitality.

Holmesglen at Eildon is seeking an organised and service-focused Reservations Coordinator to support the seamless delivery of conferences, events, student programs, and guest stays. You will provide high-level administrative and client services, coordinate bookings and event logistics, and communicate across multiple departments to ensure exceptional experiences for all guests. This role plays a key part in showcasing our unique regional venue and supporting business growth.

As a Reservations Coordinator, you will:

• Manage bookings from initial enquiry through to confirmed arrangements and internal handover.
• Liaise with clients to confirm accommodation, catering, activities, and event requirements.
• Prepare and maintain accurate files, schedules, invoices, and operational documentation.
• Communicate event details to operational teams and prepare daily running schedules.
• Support client arrival, check-in, onsite needs, and relationship building activities.

To be successful, you'll have:

• Experience in reservations, events, or hospitality operations within a customer-focused environment.
• Strong administrative skills with the ability to manage records, systems, priorities, and deliver professional, responsive client service.
• Excellent communication and problem-solving skills, able to engage stakeholders and work collaboratively within a team.
• Relevant qualifications including Diploma level study, RSA, First Aid, and Food Handling and valid Australian working rights.
• WWCC and Police Check: Appointment to this position is dependent on obtaining an 'employee' Working with Children Check, and a valid Police Check within the last 12 months.

Our commitment to you:

At Holmesglen Institute, we are committed to fostering a safe, supportive, and flexible workplace where our employees can thrive both personally and professionally. We've implemented strong systems and ongoing support to ensure our staff can work and deliver in a safe and adaptable environment. Our team benefits from a range of wellbeing initiatives, access to the Employee Assistance Program, and opportunities for professional and career development. We also offer paid parental leave and flexible work arrangements to support a healthy work-life balance.

Holmesglen is a child safe and equal opportunity employer. We are dedicated to attracting, retaining and developing our people. We value diversity in our workforce and encourage people from all backgrounds, abilities, and identities to apply for roles within our organisation, including the Aboriginal and/or Torres Strait Islander community.

Here's how to apply:

Please submit your updated resume and a short cover letter with responses to the Key Selection Criteria. We commit to respond to every applicant.

For a confidential discussion regarding this role, please contact Corey Dewhurst (Acting – Manager at Eildon) at

For further information relating to this opportunity and to view the position description, please click here.

Applications for this position close on 11:59 pm Thursday 20th November 2025.

If you require specific support to apply for this position or have any application queries, please contact the People Experience Department at or on and we will work with you to identify the best way to assist.