Customer Service Liaison

3 days ago

Coolangatta Queensland, Australia Aspire4Life Full time $45,000 - $65,000 per year

At
Aspire4Life
, we're shaping communities with purpose and impact. That means empowering our people and community to be independent, connected and thriving. As a purpose driven team, our values represent how we operate, and the people we choose to represent our brand.

Looking for a flexible, casual role where you can make a real difference?
Aspire4Life
is on the hunt for
Customer Service Liaisons
to join our vibrant contact centre in Coolangatta

This isn't just admin—it's being the backbone of our remote assessment team. You'll be their "back to base" support, helping everything run smoothly behind the scenes.

The Benefits:

  • Non-for-profit Salary Packaging (up to the value of $15,899 per annum) Meal and Entertainment packaging (up to the value of $2,650 per annum)
  • Private Health Insurance Discount (Medibank)
  • An Employee Reward & Recognition Program, saving you up to $4,000 per annum across hundreds of retailers
  • Employee Assistance Program (EAP)
  • Training, development and subsidised qualification Programs
  • Technology/equipment provided as required
  • New Employee Referral Programs

The role:

  • Handling a high volume of outbound calls to support client appointments (no selling involved)
  • Scheduling and confirming appointments with accuracy and care
  • Meeting KPIs and deadlines in a fast-paced, team-driven environment
  • Capturing and updating information across multiple systems
  • Navigating industry-specific platforms and the Microsoft Office suite with confidence

About you:

  • You've worked in a call centre or fast-paced admin role and know how to handle high-volume calls like a pro
  • You're a clear, empathetic communicator who shines over the phone
  • You're tech-savvy and confident using multiple platforms, especially Microsoft Office
  • You're goal-driven and thrive on hitting KPIs while delivering great client experiences

Cultural & Community Support:

At Aspire4Life, we understand that transitioning into a corporate environment can be a big step. That's why we offer:

  • A workplace that respects your cultural obligations and commitments and works with you to support you in the best way we can.
  • Employee Support Networks, including Yarn'n Circle for our First Nations employees and Pride Network for our LGBTIQ+ employees.
  • Support from First Nations Mentors.
  • A recruitment process that supports applicants from diverse backgrounds – if you'd like to discuss your application before submitting, please contact our Talent Acquisition team on

About Us:

Aspire4Life acknowledges and pays respect to the Traditional Custodians of the land on which we work.

Aspire4Life is an inclusive employer and encourages applications from people of all backgrounds, including First Nations Peoples, people from Cultural and Linguistically Diverse backgrounds and people with disability. If you would like to discuss accessibility requirements, preferred communication methods and/or adjustments please contact
Mel Berriman
on

.

If you're ready to bring your enthusiasm and experience to a role that matters.
Apply Now

Please note: All successful applicants will be required to undertake a Nationally Coordinated Criminal History Check and provide evidence of your right to work in Australia.

Applications will be reviewed as received - so please do not delay in sending your interest through.

  • Customer Service Liaison

    2 weeks ago

    Coolangatta, Australia Aspire4Life Full time

    Salary Packaging ($15,899) + discounted Private Health Insurance + more! - Full time, Part Time, and Casual Positions on offer! - Join our fantastic team and culture - based by the beach in Coolangatta We are excited to be recruiting for a **Customer Service Liaison **to join our vibrant contact center team at **Aspire4Life.** You will be supporting our...

  • Police Liaison Officer/Senior Police Liaison Officer,

    12 hours ago

    Broadbeach, Queensland, Australia Queensland Police Service Full time $80,000 - $120,000 per year

    As a Police Liaison Officer, you will assist in developing trust and understanding, between members of the Queensland Police Service and wider community, with particular focus to local multicultural and multifaith communities.We value diversity and are actively seeking candidates with varied backgrounds who can think differently and innovate.In choosing the...

  • Customer Service and Warehouse Fulfilment

    2 weeks ago

    Coolangatta, Queensland, Australia Sable Bebe Full time $45,000 - $65,000 per year

    We are seeking a detail-oriented and organised Customer Service and Warehouse Fulfilment Representative to join our team. In this role, you will be responsible for providing exceptional service to our customers. They will respond to enquiries, resolve issues or disputes, and ensure customer satisfaction through various channels such as email, chat, messages...

  • Customer Service Roles

    7 days ago

    Coolangatta, Australia Feros Care Full time

    Fantastic New Starter Orientation Program + ongoing training opportunity's - Salary Packaging (up to $15,899) + Meal & Entertainment (up to $2,500) - Discounted Private Health Insurance + EAP + Referral Bonuses + much more! **Feros Care** is seeking a number of individuals to fill our customer service roles in our vibrant contact center on a full time basis...

  • Customer Service Consultant

    5 days ago

    Coolangatta, Australia Motor Scout Australia Full time

    Want to work in a vibing start-up office environment with a built in putting green and games room? We're putting the finishing touches on our new state-of-the-art office with all the bells and whistles and looking for amazing new staff to join our rapidly growing team! **Motor Scout Australia** has just been awarded Australia's BEST online vehicle sales...

  • Customer Service Assistants

    2 days ago

    Coolangatta, Queensland , Australia Beefy's Full time $40,000 - $60,000 per year

    Beefy's have an exciting opportunity for Customer Service Assistants for our new store opening in Coolangatta shortly. About usBeefy's proudly make a wide range of scrumptious pies, pasties, sausage rolls, slices, tarts, cakes and much more. We are well known in SE Qld and have won multiple awards Our production facility supplies high quality products to our...

  • Barista/customer Service

    1 week ago

    Coolangatta, Australia Espresso cooly Full time

    Cheerful and engaging customer service skills, in a busy cafe environment To be able to handle the responsibility of the job. To ensure the reputation of the business for wonderful location, great coffee, friendly service and clean surrounds is maintained. Weekend availability thanks Looking for someone who can make good coffee Need at least1 person to...

  • Customer Service

    6 days ago

    Coolangatta QLD, Australia PointBreak Cafe & Co Full time $29,000 - $33,000 per year

    Customer Service / Front of House WantedJoin our energetic beachside team at PointBreak Café & Co . We're looking for a friendly and proactive Customer Service / Front of House team member who loves hospitality and thrives in a fast-paced environment.What you'll be doingGreeting customers with a warm, positive attitudeWelcoming and seating guests at...

  • Accounts Payable

    2 weeks ago

    Coolangatta, Australia Dedicated Strategic Solutions Full time

    **Accounts Payable & Receivable - Full Time** **Coolangatta** **Award Rates Paid - DOE** Are you looking for a new Accounts Payable/ Receivable position and have a positive and energetic attitude? This may be the role for you! Our client is looking for a new addition to their team to be responsible for carrying out efficient Accounts Payable & Receivable...

  • Rental Sales Officer

    1 week ago

    Coolangatta, Australia Enterprise Rent-a-Car Full time

    _Enterprise Rent-A-Car is seeking a full-time Rental Officer to join our _**Gold Coast Airport **_team. The position will be part of a rotating roster, that includes working weekends. Car rental experience is not required; any applicant with a _**customer service **_or _**retail sales **_background should apply!_ - _Employee discounts on car hire globally_ -...