Manager - ServiceNow
2 weeks ago
- Assist in the technical design and architecture of ServiceNow solutions, ensuring optimal performance and scalability.
- Support the development and implementation of ServiceNow applications, including customisations and integrations with other systems.
- Ensure technical best practices are followed, performing code reviews and providing technical guidance to the development team.
- Troubleshoot and resolve technical issues that arise during project execution, ensuring minimal disruption to clients.
- Collaborate with clients to understand their technical requirements and translate them into effective ServiceNow solutions.
- Provide technical training and support to clients, ensuring they are equipped to utilise ServiceNow effectively post-implementation.
- Author required documentation, briefings, models, and designs including SLAs and various technical standards in support of the application(s).
- Demonstrated experience in supporting implementation project teams to delivery in a consulting environment.
- Experience with ServiceNow ITSM, ITOM, and Scoped Applications along with strong platform technical expertise.
- Understanding of ITOM application areas (Discovery, Service Mapping, Event Management, Operational Intelligence, Cloud Management) is preferred.
- Experience in integration of ServiceNow with alternate tools/platforms.
- Strong understanding of the SDLC cycle with experience in an Agile environment.
- Thorough understanding of Javascript, Angular JS, relational databases, SQL, and web services.
- Demonstrated understanding of ITIL practices including Incident management, problem management, and change management.
- Strong stakeholder management experience at senior levels.
- Advanced command of communication and analytical tools such as MS Project, PowerPoint, Excel.
- Ability to communicate complex/technical issues to non-technical audiences.
Deloitte
-
Delivery Manager
1 week ago
Melbourne, Victoria, Australia Servicenow Full time**Company Description**It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500. Our intelligent cloud-based...
-
Customer Success Manager
5 days ago
Melbourne, Victoria, Australia Servicenow Full time**Company Description**At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can't wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for...
-
Sr Manager, Technical Consulting
2 weeks ago
Melbourne, Victoria, Australia ServiceNow Full timeThis is a Sr Manager, Technical Consulting (IRM & SecOps) role with ServiceNow based in Melbourne, VIC, AU == ServiceNow ==Role Seniority - seniorMore about the Sr Manager, Technical Consulting (IRM & SecOps) role at ServiceNowCompany DescriptionIt all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to...
-
Sr Manager, Technical Consulting
3 weeks ago
Melbourne, Victoria, Australia ServiceNow Full timeCompany DescriptionIt all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500. Our intelligent cloud-based...
-
Sr Manager, Technical Consulting
2 weeks ago
Melbourne, Victoria, Australia ServiceNow Full time US$150,000 - US$200,000 per yearCompany DescriptionIt all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500. Our intelligent cloud-based...
-
ServiceNow Platform Manager
1 week ago
Melbourne, Victoria, Australia beBeeAdmin Full time $500,000 - $750,000Job Title: ServiceNow AdministratorWe are seeking an experienced professional to assume responsibility for the ongoing administration and support of APAC's ServiceNow instances.The key objectives of this role include:Providing on-going administration and support for APAC's ServiceNow instances for Development, Test and Production, ensuring platform currency...
-
Cmdb Manager For Servicenow
1 week ago
Melbourne, Victoria, Australia Milestone It Full timeImmediate start- Open for contracting or a perm- Immediate startMilestone IT is a premier recruitment agency specializing in connecting top talent with leading companies across various industries. We are currently partnered with a prominent retail chain, recognized globally for its innovative approach and commitment to excellence. Our client is seeking a...
-
Senior Solution Sales Executive
2 weeks ago
Melbourne, Victoria, Australia ServiceNow Full timeSenior Solution Sales Executive - CRM & Industry WorkflowJob description for the Senior Solution Sales Executive - CRM & Industry Workflow at ServiceNow. The Solution Sales Executive will oversee the market success of ServiceNow's Customer & Industry Workflow products, including CIWF multi-workflow solutions. You will engage assigned accounts, be responsible...
-
Melbourne, Victoria, Australia ServiceNow Full timeOverviewJoin to apply for the ServiceNow Customer and Industry Workflows Specialist Solution Consultant (FSI) role at ServiceNow. This role is based in Australia and focuses on delivering Customer & Industry Workflows solutions for financial services across ANZ.ResponsibilitiesConduct in-depth discovery workshops with financial services institutions across...
-
Melbourne, Victoria, Australia ServiceNow Full timeOverview Join to apply for the ServiceNow Customer and Industry Workflows Specialist Solution Consultant (FSI) role at ServiceNow. This role is based in Australia and focuses on delivering Customer & Industry Workflows solutions for financial services across ANZ. ResponsibilitiesConduct in-depth discovery workshops with financial services institutions...
