Leisure Centre Receptionist

2 days ago

Palm Cove, Queensland, Australia Department of Sport, Racing and Olympic and Paralympic Games Full time

Key Responsibilities: 

This role focuses on delivering high-quality customer service by advising on products and services, responding to client enquiries, and supporting inclusive and accessible departmental programs.

Key duties include maintaining accurate records, performing administrative tasks (e.g., data entry, reporting, financial transactions), and assisting with promotional activities.

The role also involves liaising with internal teams, ensuring compliance with policies and legislation, and implementing workplace health and safety practices. Continuous improvement of customer engagement strategies and supporting safe participation in departmental activities are also central to the role.

Suitability Assessment Criteria for the role:

Vision: Understand how your work supports organisational objectives and articulate the vision for your area. Engage with customers respectfully and appropriately to foster positive relationships.

Results: Build collaborative relationships with internal and external stakeholders through a friendly and engaging approach. Tackle challenges with energy, seek clarity on tasks, and ensure you meet performance expectations.

Accountability: Deliver high-quality sport and recreation services by applying your knowledge and skills. Uphold professional and ethical behaviour, demonstrating trustworthiness, respect, and integrity.

Equity and Inclusion: Actively contribute to the department's commitment to equity, diversity, respect, and inclusion in all aspects of your work.

This framework ensures alignment with organisational goals while maintaining professionalism and inclusivity.

Applications to remain current for 12 months.

Job Ad Reference: QLD/666967/25

Closing Date: Tuesday, 04 November 2025

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