Credit Controller

Want to help us shake up fizzy drinks for good?

Remedy is shaking up the drinks landscape and making better bigger: better tasting, better quality, better for your health, and better for the environment. With that we have experienced phenomenal growth, becoming the best-tasting, highest quality, and – perhaps most importantly – most loved kombucha brand in Australia and New Zealand, with a rapidly expanding range of other tasty, healthy, live-cultured drinks.

About the Role

The Credit Controller is key member of the Remedy Group Accounts Receivable Team. Reporting to the Group Accounts Receivable Manager, you will be responsible for completing daily processes related to Credit management and Accounts Receivable including, but not limited to, reconciliations, issuing of credit notes, prompt resolution of customer issues, and the collection of payments from customers.

This role is based in either Alexandria, Sydney or Dandenong South, Melbourne (see and apply to our identical ad for Melbourne-based applicants) on a full-time, ongoing basis with flexible, hybrid working options available.

So, what's the role?

• Using SAP B1 and other customer systems to facilitate the receipt of payments from our customers.
• Proactively reaching out to customers to follow up on payments and accounts.
• Issuing monthly statements.
• Creating multiple credit memos for inventory claims and non-inventory (rebates and promotions) – using customer portals.
• Handling all aspects of the accounts receivable process including credit checks and new account setup, banking, collections, reconciliation, claims, and disputes.
• Provide regular cash collections forecasts
• Reconciling major retailer and key customer accounts.
• Liaise and negotiate with directors, partners and principals of customers to ensure trading terms are understood and adhered to.
• Contributing to the management of shared / team email inbox.
• Building real relationships with our customers to understand their specific needs and how that fits with our Credit Policy.
• Compiling detailed ledgers for review.
• Completing month-end processes.

The Talent

You've already had some pretty sizeable real-life exposure as a Credit Controller; extra points if it's in an FMCG environment and you're keen to make your mark in a fast-paced, growing company.

In addition to this, the perfect person will have a special combo of the right skills, experience, and attitudes:

• You're energetic, flexible, and positive, yet you remain organized, resilient, and calm under pressure.
• You've got solid accounting knowledge with exposure to different accounting platforms; exposure to SAP B1 would be a big bonus.
• You have mastered the art of time management: juggling numerous tasks is your forte. Busy periods don't faze you; you prioritise to ensure everything gets done.
• You're a proactive problem solver: you consistently stay two steps ahead due to your proactive nature.
• You have a knack of seeing things that can be improved and bringing your ideas to life
• You're a people person who'll gel with our customers, or sales team and the rest of the Remedy crew, both on the phone and on email
• You are downright committed to achieving results.
• You've got proven experience showcasing your intermediate skills in Excel.

Benefits and Culture

Working within Remedy, you will be surrounded by a team that loves what they do, supports great ideas, and makes things happen at speed As a growing business with even bigger aspirations, this is the perfect time to be part of the team as we continue to grow the Asia Pacific market for healthier, tasty beverages. You will be provided with a healthy reward package and all the tools of the trade to get the job done, not to mention a generous supply of free Remedy live-cultured goodness

If you think this opportunity sounds like a great fit for you, please click the 'Apply Now' button and attach a copy of your resume with a cover letter addressing how your skills, experience, and attitude make you the best next person to join the Remedy team.