Manager Systems and Standards

Job Description

• Support implementation and improvement of the Group Management System Standard (GMS) across business units.
• Lead risk and change management activities, governance, and stakeholder engagement to drive continuous improvement.
• Permanent position based at our Mascot Campus

Today, we're busy planning for tomorrow. We look to the future to guide the way we innovate, helping us stay relevant and responsive in an unpredictable industry. We've always been pioneers, and we're proud to see that spirit in our people. Our resilience has helped us through good and tough times, and it still drives us to keep pushing the challenging expectations today.

The Manager Systems and Standards
is responsible for supporting Group business units to implement and manage processes and procedures as part of the Group Management System Standard (GMS). Additionally, the role will manage the continuous improvement of the GMS and associated management systems in place across the organisation. The objective of this activity is to ensure that Group-wide business stakeholders, Senior Management, the Group Leadership Team (GLT) and Board have comfort that their businesses are realising the system-wide benefits of the GMS.

This role also has responsibility for advising and facilitating aspects of the GMS, with a key focus on risk and change management (assessments, governance, process development, monitoring, training and strategy), as well as promotion and communication. Influencing and bringing key stakeholders together across the Group to drive excellence, collaboration and continuous improvement in management system processes are critical success factors of the role to improve safety performance.

You'll have –

• 6+ years managing or working with risk frameworks and/or management systems. Tertiary Qualification in Aviation, Management, Management or Quality Systems or a related discipline.
• Diploma Qualification in Business, Safety Management or relevant discipline.
• Understanding of the Australian aviation regulatory environment and safety management systems in an airline or other high risk business.
• Experience in managing cross functional projects which involve multiple and diverse business teams and stakeholders.
• Demonstrated strong stakeholder focus with the ability to build constructive and effective working relationships with internal and external stakeholders.
• Effective leadership skills.
• Ability to coach, mentor and motivate.
• Understanding of airline industry and operational environment.
• Excellent interpersonal and communication skills, both written and verbal, with the capability to interact effectively with senior management through formal and informal networks.
• Strong business acumen with a practical focus.
• Ability to translate ideas and strategies into detailed approaches and plans.
• Ability to manage and prioritise competing tasks to ensure deadlines are met.
• Strong commitment to business improvement and ability to deliver results.
• Highly self-motivated with a strong team spirit.

Why Qantas?
You'll join a team where creativity and passion are encouraged. Our people come together to allow us to dream big and deliver successfully.

There are many different opportunities across our team, which means you'll be able to grow both personally and professionally at Qantas. Your development is a priority for us – so that you can maintain the high standards our customers have come to expect and can continue to develop over time. You'll be supported from day 1 with on the job training and coaching as well as our formal training opportunities. While you may start in this role, we've got a great track record of supporting our people to take their career in so many different directions, the destinations are endless.

The Qantas employee benefits program offers amazing benefits that extend well beyond travel.

• We love to travel: Enjoy heavily discounted air travel within Australia and across the globe, both for you and your family and friends, as well as exclusive deals on accommodation and holidays.
• We have flexible leave options: Make use of leave and flexible working opportunities including 18 weeks paid parental leave (plus superannuation payments on all paid and unpaid parental leave until your child turns 1) and additional purchased leave options for eligible employees.
• We'll give you access to thousands of rewards: Through our partnerships we can offer you discounts across shopping, food and wine, insurance, health and wellbeing, leisure and entertainment.
• You can also take advantage of our salary packaging program including motor vehicles, eligible portable electronic devices and professional memberships.
• We'll support your wellbeing: Whether it's learning to better support your own and others' mental health, our interactive wellbeing app or your very own tailored nutrition plan.

Qantas is an equal opportunity employer committed to providing a working environment that embraces and values diversity and inclusion.  We encourage Aboriginal and Torres Strait Islander, and people of all backgrounds to apply.  If you have any support or access requirements, we encourage you to advise us at time of application.  Your personal information will be kept confidential in compliance with relevant privacy legislation.

Be a part of something special and play your part in the Qantas story – get in touch today.

Applications close: Monday 1st December 2025
Please note: applications will only be considered for candidates who have the right to work in Australia / New Zealand without restriction or sponsorship.