Full-Time Office Team Member

2 days ago

Smithfield, New South Wales, Australia Kitchen Direct Australia Full time $60,000 - $80,000 per year

We're Hiring: Full-Time Office Team Member – Smithfield, NSW

Kitchen Direct Australia continues to grow, and we're looking for a dynamic, detail-oriented Office Team Member to join our friendly team in Smithfield, NSW.

If you're organised, proactive, and thrive in a fast-paced environment, this could be your next great opportunity.


About the Role

This full-time position plays a key role in supporting both our administrative and production teams. You'll be the go-to person for managing schedules, coordinating communications, and keeping operations running smoothly. From handling customer bookings to overseeing inboxes and inventory, your ability to stay sharp, calm, and responsive will make a real impact.


Key Responsibilities

  • Answer and direct incoming calls
  • Coordinate production schedules and staff activities
  • Maintain databases and prepare reports
  • Process invoices and receipts
  • Support accounts payable and receivable functions
  • Liaison with Site Management regarding suppliers, WPR's
  • Liaison with Support Services regarding receipt of WPR's

  • Assistance with Operations administration, including supplier price lists and costings

  • Order and monitor stock and supplies

  • Organise staff onboarding and training
  • Ensure office tidiness and data confidentiality
  • Handle customer inquiries and support
  • Monitor internal processes and suggest improvements
  • Prepare correspondence and operational documents
  • Support adherence to company policies and procedures

What We're Looking For

  • Strong organisational and time management skills
  • Capable of building strong relationships with customers and suppliers
  • Great attitude and willingness to learn
  • Excellent verbal and written communication
  • High attention to detail and accuracy
  • Team-oriented mindset with a customer-first approach
  • Ability to prioritise and problem-solve under pressure
  • Professional customer service skills

  • Able to sustain and develop strong working relationships with Sites, Suppliers, colleagues

  • Commitment to confidentiality and professionalism

  • Minimum 2 years of administrative or office support experience

What We Offer

  • Competitive salary
  • Opportunities for career growth and professional development
  • A supportive, positive team culture

Ready to Join Us?

Step into a role where your initiative and dedication are valued. Apply now to become part of a team that recognises your contribution and supports your growth.

Location: Smithfield, NSW

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