Assistant Store Manager, Palmerston

2 weeks ago

Perth, Western Australia Optus Full time
Overview
Join to apply for the Assistant Store Manager, Palmerston role at Optus .
Optus is a team of passionate and supportive people defining the future of service excellence. Every day, our team embraces a 'yes' mindset, delivering exceptional customer experiences and building strong networks and relationships through collaboration, flexibility and optimism.
You are the heartbeat of our Optus store. Together with the Store Manager, you'll lead a culture of excellence, amplify customer delight and drive performance in your team.
Your day to day
Lead, coach, mentor and inspire a team to shine and deliver great results.
Oversee day-to-day store operations, ensure the store is welcoming and energised.
Resolve customer enquiries with patience and with a focus on leaving customers with a positive impression.
Assist with onboarding new team members by providing the tools and knowledge needed to surprise and delight customers.
What makes you a great fit?
Experience in a retail environment and knowledge of innovative practices.
Strong customer service orientation and a demonstrated ability to deliver quality service.
Problem-solving skills with the ability to make thoughtful and well-informed decisions.
Results-driven and charismatic, with the ability to support the team to perform at their best in a collaborative setting.
Perks we love at Optus
Competitive remuneration and employee discounts, including monthly credit and product discounts with Optus and partner brands.
Paid Connected Day each year to focus on culture, family, health and community.
Inclusive paid parental leave (up to 14 weeks for primary caregivers).
Optus U micro-credentials to build future-ready skills, developed with La Trobe and Macquarie Universities.
Employee networks and inclusivity initiatives across Culture Connect, Elevate Women, Disability Network, Express Yourself (LGBTQIA+).
Free 24/7 confidential counselling and support services.
Flexible working arrangements – discuss how the role can be flexible for you.
We welcome applicants who may not align with 100% of the role requirements. We encourage you to apply as we all have growth and development opportunities. At Optus, we value diversity and are committed to equal employment opportunities for all job seekers, including individuals from diverse gender, cultural and linguistic backgrounds, individuals with a disability, LGBTQIA+ individuals, and Indigenous Australians. If you require adjustments or accessibility support during recruitment, please email or call .
Diversity, Inclusion & Belonging
For more information on Diversity, Inclusion & Belonging at Optus, please visit the Optus inclusivity page. We're committed to creating an inclusive workplace where everyone can belong.
Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Sales and Business Development
Industries
Telecommunications
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