Store Manager and Assistant Store Manager

Overview

The Body Shop Australia is currently recruiting for Store Managers and Assistant Managers for various locations across Perth. You'll be an inspirational leader with enthusiasm for our brand and belief in the way we do business. With beauty retail expertise that is second to none, you will drive the store and the team to deliver retail excellence, strong sales results and engaging customer experience.

Salary

• Store Manager: $65,000-$69,420
• Assistant Manager: $60,500-$61,500

Your Role in a Nutshell

• Store Manager: To be an inspirational leader with enthusiasm for our brand and belief in the way we do business. With beauty retail expertise that is second to none, you will drive the store and the team to deliver retail excellence, strong sales results and engaging customer experience.
• Assistant Manager: With your high levels of enthusiasm for our brand and belief in the way we do business you will share responsibility with the Store Manager to drive the store and team to deliver retail excellence and strong sales results.

Key Duties – Store Manager

• Customer Experience - Shape a customer-focused store experience by leading the team to drive customer engagement and bring the brand to life.
• Performance - Control and meet sales and performance targets with outstanding planning and organising skills.
• Operations - Exceptional stock management skills, and the ability to monitor/manage change.
• Expertise - Full knowledge of the beauty market, our competitors and passion for our products
• Teamwork and People Management - Outstanding communicators who can manage a team in accordance with the store's needs; flexible and responsible role models who reflect the brand.

Key Duties – Assistant Manager

• Customer Experience - Coach the team to achieve exceptional customer service standards in partnership with the store manager; oversee operations and commercial practices of the store, both front and back of house, while maintaining harmony and efficiency on the shop floor. Our Assistant Store Managers are encouraged to lead and drive a customer-focused store experience on a day-to-day basis. You should help to ensure the development of consumer loyalty and awareness to help build The Body Shop brand.
• Delivery - Retail-related beauty expertise is highly desirable; learn and use the internal systems and analyse performance to help manage the commercial side of the store; adapt to change and help control and meet sales/performance targets; build strong relationships with customers, the team and the manager. Knowledge of the beauty market and competitors and passion for our products is valued.
• Teamwork and People Management - Our people are at the heart of everything we do; we seek team players who can assist the Store Manager and attract, retain and grow people who reflect the brand.

Benefits

• Regular working hours
• Generous staff discount
• Incentives for meeting KPI and store targets
• Service rewards for loyal employees
• Time in Lieu policy
• Learning and Development Program

What We Look For

• Confident in meeting sales and performance targets
• Outstanding planning and organising skills
• Experience of using data provided to make sound commercial and business decisions
• Ability to work collaboratively within a feedback culture
• Team coaching and development
• Outstanding communication and operational skills
• Leadership skills to achieve personal and business success
• Flexibility to work across Sunday to Saturday is required
• Experience in retail and people leadership is preferred

Diversity Statement

At The Body Shop, we firmly believe that equality is a human right and that all people should have an equal opportunity to pursue their dreams and aspirations. We are committed to attracting, developing, and retaining the very best people by offering a creative and inclusive workplace where talent is recognized. We value diversity and consider all applicants for employment without regard to race, religion, colour, national origin, sex, gender, gender expression, sexual orientation, age, marital status or disability status. We are proud to have a number of different active employee inclusion networks that serve not just as catalysts for change, but also to build a spirit of diversity, equality, inclusivity, and provide safe supportive spaces for engagement and solidarity for members of these communities. The Body Shop is also committed to providing access, equal opportunity, and reasonable accommodations for individuals with disabilities in employment, its services, programs and activities. To request a reasonable accommodation, please let us know in your application.

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Sales and Business Development

Industries

• Retail

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