Assistant Store Manager

19 hours ago

Perth, Western Australia Yd. Full time

**POSITION PURPOSE**

As Assistant Store Manager you are responsible for effectively supporting the Store Manager in driving overall store and team performance by creating an exceptional customer experience, strong sales driving attitude, and a people first culture that prioritises succession and retention.

**As an Assistant Store manager, you will**:
**PEOPLE**
- Create and maintain a people first culture that values development, collaboration, transparency, and open communication.
- Lead, coach and support the store team to achieve people, performance, planning, and operational goals.
- Provide regular and effective feedback that prioritises professional development and internal progression in a professional and people first manner.

**PERFORMANCE**
- Ensure team are delivering an exceptional customer experience using CLASS sale selling steps and relevant customer service techniques.
- Drive and maintain sales performance within the store in line with retail goals, budgets and KPIs.
- Support the Store Manager to plan and execute VM guides to the VM guideline standard.
- Conduct effective weekly store walks with the Store Manager to discuss store and team opportunities and develop actions.
- Primary point of contact and manager on duty on Store Manager's RDO and Annual Leave

**At yd. we are passionate about our people, and we will offer you**:

- A fun, inspiring and challenging environment.
- A rewarding incentive program like no other retailer
- Frequent support, feedback, and a high level of communication with your Area Manager and State Manager.
- Mentoring, training, and development to support you on this journey.

**If this sounds like you with Assistant Store management experience, please send through your expression of interest, and apply

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