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Senior Claims Consultant
3 weeks ago
What You Will Be Doing Triage Complex claims at the earliest opportunity, including pro-active claim reviews.
End-to-end case management of a portfolio of Complex claims, including priority identification and management.
Provide support with empathy and clear expectations setting with clients.
Respond to incoming customer calls and provide excellent phone service for lodging new claims and managing existing claims.
Obtain complete and accurate information regarding circumstances and damages surrounding the claim.
Liaise directly with external providers, including Engineers, Hydrologists, Fire Forensics, Restorers, Builders, Accommodation Suppliers and
